Operations Coordinator

Job Description

• Work across three vibrant retail centres in the Mornington Peninsula.
• Build strong stakeholder relationships in an onsite role.
• Ensure compliance, safety, and presentation standards across a thriving portfolio.

Who we’re looking for?

• Diploma in Business Administration or equivalent (preferred).
• Demonstrated experience in administration or operations support.
• Knowledge of Australian standards and centre operations.
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams, SharePoint, PowerPoint).
• Strong organisational skills and attention to detail.
• Excellent communication and customer service focus.
• Ability to work independently and adapt to change.
• Comfortable with occasional physical demands of an onsite role.

The role

As an Operations Coordinator, you’ll support the Operations Team to keep our centres safe, compliant, and looking their best. You’ll manage budgets, maintain documentation, and build strong relationships with tenants and contractors, all while ensuring smooth day-to-day operations.

Key Responsibilities

Operational & Administrative

• Coordinate daily facility operations, including cleaning, security, and maintenance services.
• Maintain accurate records of maintenance schedules, inspections, and compliance reports.

Facilities Oversight

• Oversee preventive maintenance programs for HVAC, electrical, plumbing, and safety systems.
• Conduct regular inspections to ensure compliance with health, safety, and environmental regulations.
• Assist with responding to emergency maintenance issues and manage business continuity plans.

Vendor & Contract Management

• Monitor vendor performance and ensure adherence to service level agreements.

Planning & Projects

• Assist with planning and execution of facility related projects and tasks.

Budget & Reporting

• Assist with facility related budgets and track expenditures for cost effectiveness.
• Prepare reports on maintenance, safety, and operational performance as required.

About Knight Frank

Knight Frank Australia is part of the world’s largest privately owned property consultancy. We provide transactional and advisory services across commercial property, including office, retail, and industrial assets.

What’s in it for you?

• Enjoy two extra weeks of leave, two wellness days every year, and your birthday off to celebrate your way.
• People first culture with visible, approachable leaders who keep everyone connected through open conversations and regular business updates.
• Drive your career forward with structured six monthly check ins and the ability to start growth conversations anytime.
• Work smarter with purpose-built property platforms and technology designed to save you time every day.

Important to know

• You must have valid Australian working rights to be considered
• A police check is required for successful candidates.
• We use AI tools to assist with hiring, but people make the final decisions
• We are currently NOT accepting candidates via an agency, we have PSA’s in place.