New Homes Administrator

New Homes Administrator

Melbourne North West

We are looking for a highly organised New Homes Administrator to be the face of our Ravenhall office and a key support for our sales and construction process.

This is a fantastic opportunity to play a vital role in our office operations and help guide our clients through the journey of building their dream homes. The role blends professional front-of-house management with essential project administration, making it an ideal step for someone looking to further their career with Australia’s most trusted home builder.

Perks you'll love

• Supportive Culture: Work within a small, collaborative, and close-knit team where your contribution is truly valued.

• Career Growth: Receive comprehensive training and ongoing support to build a rewarding career in the construction industry.

• Reputation & Stability: Be part of the renowned G.J. Gardner Homes network—Australia’s most trusted home builder.

• Work-Life Balance: Maintain a consistent schedule with Monday to Friday hours (9:00 am – 5:00 pm) based in Ravenhall.

What you'll be doing

• Customer Relations: Greet visitors with professionalism and courtesy, acting as the first point of contact for all phone and face-to-face enquiries.

• Sales Support: Assist the New Homes Consultant with client management post-deposit, including attending meetings and taking detailed notes.

• Pre-Construction Liaison: Coordinate with architects and engineers and gather necessary documentation for building and occupancy permits.

• Project Tracking: Follow up on contracts, update progress sheets, and enter data into G.J. Gardner Software to keep build schedules on track.

• Office Coordination: Manage general administration, schedule appointments, order supplies, and maintain a high standard of office presentation.

What you'll bring

• Proven Administration Experience: Previous experience in an administration role is essential, with a preference for candidates coming from a residential construction or building background.

• Effective Communication: A professional phone manner and the ability to build rapport with clients, consultants, and external stakeholders.

• Organisational Excellence: High attention to detail with the ability to manage multiple tasks, prioritise effectively, and maintain accurate project records.

• Tech Proficiency: Comfortable using Google Suite and capable of quickly adapting to new internal software, CRM systems, and databases.

• Proactive Attitude: A resourceful self-starter who takes initiative and thrives in a collaborative, small-team environment.

• Client Focus: A genuine passion for providing exceptional service and supporting families through their home-building journey.

Why Join G.J. Gardner Homes?

Joining G.J. Gardner Homes means becoming part of a respected global brand with a legacy of over 40 years of building excellence. As a franchise network, we combine the strength and proven processes of an international leader with the heart and commitment of local owners who are deeply invested in their communities. You will be representing a brand built on integrity and quality, helping our clients turn their dreams into reality.

If you are a dedicated individual who thrives on accountability and wants to represent a respected brand, we want to hear from you.

Apply now!

Send your resume and cover letter detailing why you are a great fit for this role.