Program Adviser

THE ROLE

The Working with Children Check and Information Sharing Services (WISS) team is responsible for responding to requests for information to assist the Social Services Regulator to assess and determine applications and re-assessments for the Working with Children (WWC) Check and National Disability Insurance Scheme (NDIS) Check. In addition to developing responses to information sharing requests, the team also provides specialist advice regarding the development and maintenance of the department's WWCC operational policy, practice, and agreements on the sharing of sensitive information across the department and with external stakeholders.

Reporting to the Team Leader the Program Advisor will be responsible for completing requests for information, triaging and providing advice on WWC Check notices received (e.g. prohibition, suspension, interim/WWC exclusion, and revocation) for kinship carers engaged by the department as well as responding to any other general enquiries.

Please note: this position requires dealing with sensitive material that can be emotionally challenging; this role will best suit a candidate who has current experience dealing with sensitive and distressing material and is both resilient and empathetic.

ACCOUNTABILITIES INCLUDE

• Provide wide-ranging support functions within the Working with Children Check and Information Service including preparing responses to Requests for Information, providing support and advice to key stakeholders, and undertaking day-to-day administrative functions.
• Provide advice and reasoned recommendations to internal and external stakeholders on highly complex and sensitive issues.
• Prepare high-quality written materials including briefings and correspondence.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.