Operations Manager - Shopping Centre

Career opportunity working for a Global Leader in Property

Be part of the facilities operations for a major retail asset

Work close to home at Erina on the Central Coast

Join one of the Central Coast’s leading retail destinations and play a key role in managing safe, efficient and high quality operations.

We’re seeking an experienced Operations Manager to join our high performing Centre Management team at Erina Fair – the Central Coast’s premier retail destination. Reporting to the Senior Operations Manager, you’ll oversee building services, tenancy coordination and small–medium CAPEX projects, ensuring the centre operates to the highest standards of safety, presentation and performance.

What You’ll Do

Manage end to end tenancy delivery, including permits, approvals and pre start meetings

Coordinate contractors and consultants, ensuring compliance with WH&S and building requirements

Lead weekly tenancy meetings and support sustainability initiatives

Prepare CAPEX documentation when required for Lessor Tenancy infrastructure works.

Assist with centre-wide capital projects when required.

Oversee fire safety assessments and risk management plans

Manage hard-service providers (Fire, HVAC, Vertical Transport) and monitor performance

Handle operational financials including POs, invoices and contractor payments

Support continuous improvement in energy efficiency and centre operations

About You

Experienced Operations or Facilities Manager (retail or commercial preferred)

Strong knowledge of building operations, WH&S, compliance and project management

Proven contractor management and budgeting skills

Understanding of retail leasing and tenancy delivery processes

Tenacious problem-solver with the ability to manage multiple projects

Excellent planning, organisation and communication skills

High computer literacy and strong documentation ability

Can we inspire you to join us?

Structured career development to support you and explore your learning potential and career goals

A range of benefits and discounts through our corporate partners

You’ll form an integral part of an enormously successful team who outperform in the market year on year

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider. We look forward to hearing from you! #WeAreCBRE