Oral Health Contact Centre Administration Officer

NSW Health

Welcome to Southern

Employment Type: Casual

Location: Goulburn

Position Classification: Admin Officer Level 3

Remuneration: $35.84 - $36.96 per hour

Requisition ID: REQ670063

Applications Close: 19 June 2026

Interview Information: Scheduled within 10 days of closing

About the service

Administration Officer – Be the Backbone of Our Rural Health Service. Are you organised, efficient, and passionate about supporting healthcare teams to deliver excellent patient care? Our Administration Officers play a crucial role in ensuring smooth operations across clinical and non-clinical departments. Your skills will help keep our rural health service running effectively and support our community’s wellbeing. Join us and help keep our health service running smoothly for the benefit of our community.

What you'll be doing

The Oral Health Contact Centre Officer provides a centralised administrative service to clients who access the public oral health service.

Support for

Working within SNSWLHD
Sustainable Healthcare: Together towards zero
Salary packaging options
Health and Wellbeing benefits including Fitness Passport, and annual Influenza vaccinations
A team that values your expertise, invests in your development and supports your lifestyle
Moving to the area? Visit The Welcome Experience | NSW Government

Selection Criteria

Ability to communicate effectively and respectfully with a wide variety of people both internal and external stakeholders.

Ability to maintain privacy and confidentiality and abide by the NSW Health Code of Conduct in line with prescribed NSW Health policies and procedures.
Demonstrated experience to accurately and concurrently use common information and communication systems.
Demonstrated experience in an office environment and ability to perform routine administrative duties.
Understanding of and commitment to providing an excellent customer service.
Demonstrated ability to work effectively as part of a team.
Ability to demonstrate motivation, and to take initiative within the bounds of the work role and capacity to work with minimal direction.

We look forward to learning more about you and what you can bring to our team.

Information for applicants

Southern NSW Local Health District is committed to closing the gap in health outcomes for Aboriginal and Torres Strait Islander peoples. As part of this commitment, the Stepping Up website has been developed to support Aboriginal and Torres Strait Islander job applicants through the NSW Health recruitment process. The site provides guidance, resources, and tools to help applicants confidently apply for roles and build meaningful careers in health.

Southern NSW Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

At Southern NSW Local Health District, we’re proud to be an equal opportunity employer. We are committed to fostering a workplace where diversity is celebrated, inclusion is part of everyday practice, and our people are supported to succeed. We encourage applications from Aboriginal and/or Torres Strait Islander people, people with disability, LGBTIQ+ people, and others who bring diverse experiences and perspectives to our workforce.

If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. www.immi.gov.au

Need more information?

For role related queries or questions contact Theresa Fife on 02 6150 7902 or ***email_hidden***