Principal Debt Resolution Officer

The State Penalties Enforcement Registry (SPER), a division of Queensland Revenue Office (QRO), is seeking applications from people interested in a challenging and fulfilling AO7 Principal Debt Resolution Officer.

You will be a primary contact in SPER investigations and play a key role informing senior management about complex and escalated debt collection and enforcement matters.

The position is based in our Brisbane office, with flexible work options available and access to professional growth pathways.

Please read the role description for more information. You can also contact Mr Daniel Armstrong for further information on ***email_hidden***. We welcome questions and look forward to hearing from you.

Your typical day as an AO7 Principal Debt Resolution Officer may include:

• Managing complex debt collection and enforcement investigations.
• Undertaking detailed analysis of financial and legal information, providing expert advice on appropriate recovery strategies, and preparing high quality documentation for court proceedings.
• Reviewing and responding to legal correspondence while ensuring all actions comply with relevant legislation, policy and procedural requirements.
• Conducting and leading complex debt recovery actions, working closely with stakeholders, legal advisors and debt collection and enforcement officers to achieve optimal collections outcomes and compliance with relevant legislation.

To be successful in this role you will need to demonstrate:

• Extensive experience in interpreting and applying legislation in a taxes, revenue or penalty debt environment
• Exceptional communication skills and the ability to manage relationships with internal and external stakeholders and advisors
• Strong strategic thinking and analytical skills to solve problems and determine viable solutions

Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.

We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

If you are interested in this role - click “Apply” to be redirected to the full advertisement, including role description and contact details.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.

Job Ad Reference

QLD/691439/26

Closing Date: Wednesday, 24 June 2026

Occupational group

Administration