Production/Scanning Officer

Hays

APS2 | 6-month contract | Option to extend for a further 12 months | Sydney CBD | Federal Government

Your new company

Join a busy and supportive government team delivering essential passport services to the Australian public. You’ll be part of a fast-paced, behind-the-scenes environment that plays a key role in ensuring applications are processed securely, accurately, and on time.

Your new role

As a Production Support Officer, you will support the processing of passport applications through a variety of administrative and scanning tasks in a production environment.

In this role, you will:

  • Scan passport application forms and supporting documents
  • Scan and check passport photos for quality and accuracy
  • Sort and manage applications that cannot be processed automatically
  • Re-scan rejected or incomplete applications
  • Assist with basic admin tasks such as filing, mail sorting, and inbox management
  • Support secure handling, storage, and disposal of documents

This is a hands-on, detail-focused role where accuracy and efficiency are key.

What you'll need to succeed

You’ll be someone who enjoys working in a structured and process-driven environment and takes pride in producing accurate work.

To be successful, you will have:

  • Strong attention to detail and ability to follow processes carefully
  • Good computer skills (Microsoft Office and general systems)
  • A strong background in scanning in a corporate setting is essential
  • Ability to manage repetitive tasks with consistency and focus
  • A high level of reliability, accountability, and discretion
  • Flexibility to adapt to changing priorities
  • Resilience and a positive approach to a busy workload
  • You must be an Australian Citizen to apply.
  • Experience in administration, data entry, or document processing will be highly regarded.

What you'll get in return

  • A 6- month labour hire contract with an option to extend for a further 12 months.
  • Office located in Sydney CBD
  • Full time in the office
  • $40.94 per hour plus super
  • Opportunity to work within a reputable government environment
  • Supportive and team-oriented workplace
  • Valuable experience in high-volume processing and administration
  • Potential for contract extension
  • Immediate start in a structured and well-established team

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Niamh Kelly via ***email_hidden***