Quality Coordinator

Reference Number:53729:Quality Coordinator

Employment Type:On Going Full Time (FT)

Location:Northern Health (All Campuses)

About Northern Health

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health is seeking applications from a motivated and suitably experienced clinician to join the Quality team in the Transformation, Quality and Safety Directorate.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About the Role

The position supports Northern Health’s Quality, Safety and Patient Experience Management System (QSPEMS) and actively contributes to the Transformation, Quality and Safety Directorate.

It supports the Divisional Directors in their allocated portfolio to implement and evaluate all aspects of QSPEMS to optimise patient safety and risk mitigation.

The role also assists in preparing the organisation for accreditation through supporting fulfilment of governance requirements of the National Standards.

To be suitable to undertake the role you will need:

• Tertiary qualifications in a relevant discipline, health services management or other relevant qualification(s).
• A minimum of five years’ experience in an acute health care setting with an understanding of the relationship between quality, safety and patient experience.
• Exemplary written and verbal communication, interpersonal and presentation skills — and an ability to apply these to a cross-section of stakeholders.
• Experience developing and implementing systems and processes to improve patient safety.
• High level knowledge of clinical risk management.
• Experience participating in adverse event reviews including root cause analysis.
• Proven ability to analyse and use data and information for improvement.
• Proficient VHIMS skills.
• Self - motivated with capacity to work independently.
• Aspiration for service improvement.

Next Steps . . .

If this position sounds like an opportunity to work as an integral member of the Quality Team, then we would love to hear from you.

Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description. Alternatively, you can contact Maree Glynn Acting Director of Quality and Patient Experience on 0438 836 540

Applications close Tuesday 23June 2026.

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new ‘Thrive’ program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging & EAP
• Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.