IT Test Analyst

• Be hands-on with modern automation tools
• Work in an automation-first, collaborative delivery environment
• Hybrid work environment – Newcastle CBD head office and WFH 2 days per week.

Purpose of the role

As an IT Test Analyst, you’ll play a key role in delivering high-quality, reliable technology outcomes across both BAU and project initiatives.

This is a hands-on role where you’ll actively design, execute, and improve testing practices across functional, integration, and performance testing — with a strong focus on automation and continuous improvement.

You’ll work closely with developers, BAs, and business stakeholders to embed quality early, identify risks, and ensure solutions are fit for purpose. If you enjoy solving problems, working across teams, and continuously improving how testing is done — this is an opportunity to make a real impact.

What will your key responsibilities include?

• Design, build and execute test plans, test cases, and automated test scripts to improve coverage, efficiency, and quality
• Perform functional, integration, regression, end-to-end and performance testing across environments
• Develop and execute performance tests to identify bottlenecks and support system scalability
• Contribute to an automation-first approach, using tools such as Playwright, k6 or JMeter
• Leverage AI tools (e.g. GitHub Copilot) to improve test design, scripting speed and overall productivity
• Collaborate with delivery teams to identify defects, manage test data, and ensure smooth releases
• Support UAT and partner with stakeholders to ensure solutions meet business needs
• Contribute to continuous improvement by sharing ideas, improving processes and uplifting testing practices

What are we looking for?

• 5+ years’ hands-on experience in automation with Playwright, WebdriverIO, Appium or similar.
• Experience in JavaScript/TypeScript and experience automating REST/SOAP APIs.
• Proficient in test management tools like Zephyr and ALM and experience in DevOps and CI/CD pipelines tools.
• Excellent problem-solving and analytical skills, with strong communication skills (written and verbal) to work with multiple teams.
• Self-motivated and have a growth mindset, with the ability to generate new and innovative ideas.
• Comfortable working in Agile environments (with occasional waterfall projects).
• Curious, proactive, resilient and passionate about continuous improvement and coaching others.
• Experience with Azure cloud environments and cloud-based testing platforms (e.g., BrowserStack). (Desirable)

What can you expect from us?

Our benefits are designed to help you thrive — in and out of work. Think health and wellbeing support like Fitness Passport, corporate health insurance and annual flu vaccinations, plus lifestyle perks including hotel discounts and flexible work arrangements. We also back what matters most with 18 weeks paid parental leave, recognition programs, an employee referral program, and dedicated time to give back (two community volunteer days and three recreational leave days each year).

Why join us?

• Growth & opportunities – Build your capability, stretch into new challenges and shape what’s next with development support behind you.
• Culture & connection – Be part of a team that’s inclusive, down-to-earth and genuinely connected, where collaboration is how we get things done.
• Meaningful work – Do work you can feel proud of, making a real difference for customers and communities every day.

As one of Australia’s largest customer-owned banks, we’re a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we’ve helped hundreds of thousands of Australians achieve home ownership and provide a genuine alternative to the big banks—all while strengthening the communities we serve. At the heart of everything we do are our core values:

• Lead with heart – We genuinely care about achieving better outcomes for our customers and communities.
• Own the action – We build trust by doing things the right way, with honesty and transparency.
• Embrace opportunity – We look ahead, focusing on our strengths and expertise to challenge the status quo.
• Thrive together – By working as one, we create the best possible future for our customers and communities.

Join a team shaping the future of trusted banking and make a real impact where it matters most.

A note to recruitment agencies: We’ve got this role covered, so no need to get in touch! As such, we are unable to accept unsolicited CVs and will not be liable for any associated fees. Thank you for your understanding!

NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment, comprehensive background check, Bankruptcy Check and a Nationally Coordinated Criminal History Check.

We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.