Facilities Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this opportunity involves

We are seeking a proactive and experienced Facilities Coordinator to join our Melbourne team, where you'll play a vital role in creating a safe, well-maintained, and welcoming environment for employees and visitors. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this position is essential to making that vision a reality. In this very fast-paced environment, you'll manage the day-to-day operations of our facilities, including maintenance coordination, vendor management, safety compliance, and guest services, all while working to enhance the overall workplace experience. The ideal candidate will be adaptable, quick-thinking, and able to manage multiple priorities with exceptional efficiency and attention to detail. We embrace more innovative ways of working, and you'll have the opportunity to continuously improve processes and contribute to a workplace culture that supports wellbeing and operational excellence. This role requires 100% on-site presence and offers the chance to make a tangible impact on how our teams experience their workspace every day.

An Overview of the role

Conduct thorough routine inspections of all assigned buildings and spaces, ensuring facilities are in excellent condition and meet operational standards

Manage and prioritise facilities-related service requests through internal ticketing systems including Jira Service Desk and Corrigo, responding swiftly to maintain seamless operations

Ensure compliance with Workplace Health and Safety policies by maintaining safety procedures, managing emergency protocols, and conducting regular safety checks

Coordinate fire warden and first aid training programs for relevant staff, fostering a culture of safety and preparedness

Liaise with building management and external vendors to ensure all maintenance and repair work is completed to the highest standards

Oversee routine maintenance of facilities and equipment, troubleshooting issues proactively to minimise disruption

Collaborate with Guest Service and event teams to coordinate facilities management tasks for in-office events, ensuring smooth operations and an enhanced workplace experience

Assist in preparing purchase orders, budgetary requests, and financial reporting while tracking operating expenses and implementing cost-saving measures

Maintain clear communication with internal teams and external stakeholders, working closely with management at all levels to ensure smooth facility operations

Sounds like you? This is what we are looking for:

Proven facilities management experience or technical background in building systems and maintenance

Excellent problem-solving, troubleshooting, and organisational skills with the ability to manage competing priorities in a fast-paced environment

Exceptional attention to detail and time management skills, with demonstrated ability to handle multiple tasks simultaneously

Proficiency in facilities management software and G-Suite tools is a plus

Solid understanding of building systems and maintenance procedures, including HVAC, electrical, plumbing, and safety systems

Strong interpersonal and communication skills, with the ability to interact effectively with staff at all levels, including C-Suite executives, and external stakeholders

Demonstrated commitment to maintaining a safe and healthy workplace environment

Floor Fire Warden certification is desired, or willingness to obtain certification

Benefits

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ511309

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.