Technology Learning Consultant

• Our successful candidate had to withdraw prior to starting due to personal reasons - Don't miss out this time!
• Sitting within the Technology team this varied role covers technology adoption and change management, through to training and support
• This is not a traditional technology trainer role - this role will suit an engaging, future-focused professional who is passionate about digital adoption
• Join 2026 winner of 'Most Innovative Law Firm in the Asia-Pacific' at the Financial Times Innovative Lawyers Asia-Pacific Awards

Who are we?

We are Mallesons. The top-tier independent firm from Australia, a full-service firm trusted on the most complex and consequential matters across our region and around the world. We've been part of Australia's story for almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

Our independence gives us the flexibility to combine our extensive top tier full-service capability with the best advisers in every market. With deep expertise, collective judgment and genuine collaboration, we cut through complexity so our clients can move forward with confidence and make more happen.

Role Detail

The Technology team provides the applications, infrastructure, systems, training and support to help deliver outstanding client service. At a top tier law firm, the expectations are high. The technology needs to be market leading, and the utilisation needs to be current. This role will help our people work and collaborate more efficiently by harnessing the tools and information they need to be productive in their own roles.

• Based in the Sydney CBD office, reporting to the Technology Learning Manager, you will be part of the collaborative team responsible for technology training, change management, and communications for Mallesons in Australia and Singapore. This is a crucial role in ensuring the successful adoption and effective use of Mallesons's technology tools and platforms.
• With your expertise in Microsoft 365 tools, generative AI (including Copilot), and other core technologies, you will develop and deliver technology adoption strategies, training programs, and communication plans to enhance digital literacy and streamline business processes.
• You will design and deliver regular training sessions (virtual, in-person, and hybrid) as part of established and new training programs, and create self-service learning materials (including SharePoint sites, videos, guides, and tips). You will also work within cross-functional project teams to deploy new tools and technologies nationally. The training you provide as part of our fortnightly national new starter inductions, will ensure our people benefit from your expertise the moment they join the firm.
• In this role, you will directly support the Sydney office while collaborating with the rest of the Technology Learning team and other stakeholders across Australia and Singapore.

About You

You will enjoy working in a high-performance culture in a fast-paced environment . Your exceptional stakeholder management and consulting skills will be an asset as you engage with the firm to understand how our people work and to help them move the dial in terms of their use of technology.

As with all similar roles, there is an element of change management to take our stakeholders through the change journey and adoption of technology. You will also bring:

• Experience in developing and implementing technology adoption strategies
• Expertise with and interest in the Microsoft 365 suite (Word, Excel, Teams, SharePoint, Viva Engage, Planner etc), Microsoft Copilot and generative AI tools. Knowledge of LegalTech and legal applications such as iManage, Elite, Intapp and Cosine Matter Planning is an advantage.
• Strong knowledge of change management methodologies
• Expertise in designing and delivering training courses and creating engaging self-guided learning materials (videos, e-learns)
• Exceptional written and verbal communication, especially in presenting complex tech information
• Ability to tailor communication to diverse audiences
• Energetic, proactive, and customer-focused
• Strong project and time management skills
• Ability to work collaboratively, influence stakeholders, and manage multiple tasks
• Certificate IV in Workplace Training and Assessment and Change Management qualifications (desirable)
• Bachelor's degree in Communications, Business, Technology, or Change Management

Next Steps

Please click 'Apply Now' to apply online with your cover letter summarising why you're applying and your resume to support your experience.

Applications close 5pm AEST Sunday 21st June 2026.

If you have any questions or need any further information, please don't hesitate to reach out to Bridget on 02) 9296 3563.

Why work with us?

We build careers that go everywhere. Mallesons is a special place to work where anything is possible, ambitions are limitless and diversity and inclusion play an important role. It's a place where you will collaborate with exceptional colleagues and clients, where you will sharpen your edge and support others to do the same, where you will make a difference you can be proud of. You will have access to a suite of wellbeing initiatives, benefits, policies and process that will support you to achieve your career goals.

Together we learn. Together we master. Together we lead.

Diversity and Inclusion

Mallesons is an equal opportunity employer and is committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, and people from diverse backgrounds. We welcome, value, support and harness the positive benefits that people's different life experiences bring, especially as they relate to gender, sexual identity, culture, faith, disability and life stages.

If you are unsure if you meet all criteria for this role, but have a passion for delivering high quality work, developing your skills and realising your full potential, then we encourage you to apply and have a further conversation about how you could fit at Mallesons.

We have a range of inclusive hiring practices - if you would like to seek workplace adjustments to complete your application please contact the Recruitment contact for this role or email ***email_hidden***