Client Services Administrator

Your new company

Exciting opportunity to join a large Queensland Government as a Client Service Administrator - Court Officer within their Recording and Transcription Services team, with 9 positions available.

Your new role

• Remotely monitor live court proceedings to ensure accurate and continuous audio recording
• Liaise with Associates and court staff to ensure systems are functioning effectively
• Annotate and label recordings to support transcription processes
• Monitor multiple courtrooms simultaneously
• Convert speech-to-text outputs into formatted Microsoft Word transcripts
• Ensure transcripts meet required formatting and style standards
• Conduct detailed quality checks to ensure accuracy against audio
• Identify and correct any errors prior to finalisation

What you'll need to succeed

• Previous experience transcribing in a legal setting
• Strong attention to detail and high level of accuracy
• Excellent multitasking ability (monitoring multiple live proceedings)
• Strong listening and comprehension skills
• Proficient typing and data entry skills
• Intermediate to advanced Microsoft Word skills
• Desirable: Understanding of court proceedings

What you'll get in return

• Location: Brisbane CBD (QLD 4000)
• Contract: 22 June 2026 – 18 September 2026 with potential to extend
• Rate: $79.58 per hour + super
• Reporting to: Director, Recording & Transcription Services
• Interview Date: 12 June 2026

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email ***email_hidden*** or call on 0732594929