Administration Officer

• $31.36/hr - $32.21/hr
• Front Office Reception

Part time and casual opportunities

Brisbane Private Hospital is seeking dynamic Medical Administrators to join our Front Office Administration team on a part time and casual basis. The successful applicants will be highly motivated, committed to a high standard of customer focused care, excellent time management and organisational skills. This is an opportunity for someone who thrives in vibrant and collaborative environment

About the roles

• This opportunity will see you join our team as an all-rounder to assist with various administration processed where required, your duties will vary day to day and may include:

• Maintain accurate and effective record management systems including preparation of medical records
• Communicating with patients to finalise pre-admission data, including financial and health fund checks
• Conduct Admissions and collect payments. This may include early starts and a busy but organised and empathetic process where attention to detail and clear communication is important
• Coordinate with staff from other departments, including Doctor’s Rooms
• Working collaboratively within your team and across teams to deliver timely results
• Complete other clerical tasks such as data entry
• Answer and respond to or redirect calls

Set at the top of Wickham Terrace, Brisbane’s busiest medical precinct, above the Roma Street Parklands in the heart of the CBD, Brisbane Private Hospital is an acute and rehabilitation hospital with 181 beds, 17 operating theatres and dedicated surgical, ICU and rehabilitation wards. Brisbane Private Hospital specialises in Neurosurgery, Orthopaedics, Spinal, ENT, Pain and Rehabilitation with additional specialties including Plastics, Urology, General Surgery and Oral and Maxillofacial Surgery. Brisbane Private Hospital also delivers a leading private drug and alcohol program, Damascus Health Services, from its dedicated drug and alcohol rehabilitation unit.

Essential Criteria

• Previous medical reception/administration experience
• Prior experience in the health industry
• Ability to work autonomously and demonstrate initiative
• Excellent interpersonal and communication skills, including phone skills
• Excellent Customer service skills
• Ability to work as a team
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
• Experience in MS Office (Outlook, Word, and Excel)
• Flexibility to work a variety of shifts – early/late shifts

• Experience working with patient management system (Desirable)

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 32 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

Benefits

• Flexibility to work across one or multiple hospitals across our network.
• Subsidised meals and parking
• Continuous professional development, education & support provided to encourage growth
• EAP Services
• Maxxia Rewards
• Novated lease and salary sacrifice options
• Discounted private health insurance (perm employees)

• We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.