Partner Manager
Tyro Payments
Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
Step inside life at Tyro here.
About the role
The Partner Manager is responsible for driving growth across Tyro's partner ecosystem, with a primary focus on ISO and Broker partners. This role will develop strategic partner relationships, increase partner-sourced revenue, and identify opportunities to expand the adoption of Tyro's omnichannel solutions through intermediary sales channels.
Combining business development, partner enablement, and relationship management, the Partner Manager ensures partners are equipped to successfully acquire, support, and grow Tyro customers. The role plays a key part in building strong market relationships, representing Tyro within the industry, and delivering operational excellence that supports sustainable partner growth and long-term success.
What you'll do
Develop and execute partner growth strategies to increase partner-sourced revenue, customer acquisition, and adoption of Tyro's product suite.
Build and maintain strong relationships with ISO and Broker partners, acting as a trusted advisor to identify and deliver mutual growth opportunities.
Develop joint business plans with key partners to drive performance, establish growth objectives, and maximise commercial outcomes.
Manage partner onboarding, enablement, training, and operational support to ensure partners are equipped to successfully promote and sell Tyro solutions.
Drive pipeline generation and new customer acquisition through partner-led initiatives and strategic sales opportunities.
Identify opportunities to expand partner engagement across Tyro's omnichannel proposition and broader product portfolio.
Collaborate with internal stakeholders to streamline partner processes, resolve operational issues, and enhance the overall partner experience.
Monitor partner performance, pipeline activity, and growth opportunities, providing insights and recommendations to optimise results.
Maintain accurate reporting, forecasting, CRM hygiene, and partner administration to support effective performance management and decision-making.
Represent Tyro at industry events, partner meetings, and networking opportunities to strengthen market presence and build strategic relationships.
What you'll bring
3–5 years' experience in partner, channel, or business development roles, ideally within ISO, Broker, or intermediary sales channels.
Experience in financial services, payments, fintech, SaaS, or a related industry.
Demonstrated success developing strategic partnerships and driving revenue growth through channel or intermediary sales models.
Strong commercial acumen with the ability to identify, develop, negotiate, and execute growth opportunities.
Experience managing partner onboarding, enablement, and ongoing relationship management activities.
Proven ability to build credibility and influence stakeholders across multiple levels, both internally and externally.
Strong organisational and time management skills, with the ability to manage multiple priorities and competing demands.
Enjoys working in a fast-paced environment where every day brings new opportunities, challenges, and experiences.
Proficiency in Salesforce or similar CRM and sales management platforms.
Excellent communication, relationship-building, and stakeholder management skills.
Self-motivated, adaptable, and results-oriented, with a proactive and professional approach.
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working (3 days in the office)
Learning and career development opportunities
18 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
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