Retail Duty Manager

Job ID

280025

Posted

05-Jun-2026

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Building Management, Facilities Management

Location(s)

Parramatta - New South Wales - Australia

Security background highly advantageous – weekend work w/ 2 mid week days off

Opportunity to develop your Facilities skills with an industry leading firm

Brand new premium retail shopping centre alongside a supportive team

Parramatta | Land of the Burramattagal & Dharug people

We currently have an exciting opportunity for a Retail Duty Manager/Assistant Facilities Manager to join our team working on a brand new premium retail asset. In this diverse role, you will provide key facility services ensuring the smooth operation and work environment of our client tenancies.

Here's a snapshot of your day;

• Deliver service excellence by maintaining high customer satisfaction, supporting KPIs, and driving strong tenant engagement.
• Manage operating expenditure to budget, ensuring cost-effective maintenance and efficient plant/equipment operation.
• Ensure site functionality through proactive monitoring, inspections, reporting, and minimising disruption to operations.
• Maintain compliance with legislation, client procedures, contractor requirements, and maintenance schedules.
• Support sustainability initiatives, including energy and water performance and NABERS rating requirements.
• Promote risk management and safety, contributing to WHS compliance, audits, and a zero-harm environment.
• Assist in property operations, including budgeting, reporting, defect management, fit-outs, and service performance improvement.
• Oversee contractor and contract management, ensuring performance, compliance, and delivery across all building services.
• Act as a key tenant liaison, providing clear communication, resolving issues, and maintaining strong client relationships.
• Provide administrative and operational support, including reporting, documentation, budgeting, emergency response, and after-hours availability.

Here are some of the strengths you’ll possess and the background you'll need to be successful;

• Previous experience in facilities or security will be highly regarded
• Demonstrated customer service experience, a strong work ethic and a positive approach
• Strong interpersonal and relationship management skills
• Demonstrated initiative with the ability to problem solve
• Strong time management skills

So, what's in it for you?

• Working alongside an experienced and established team/leader.
• Flexibility and freedom to show initiative to do your best work.
• Our company is diverse and so are the opportunities for professional and career development.
• Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
• We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development and performance.
• We offer a range of networking groups, committees and programs including BE@CBRE, Women in Property, NextGen, Pacific & State DEI Committees, MamasThrive Program, ParentHub, Femme FM Program, Fee-Earning Women @ CBRE, First Nations Employee Group, Graduate Program, and more!

Can we inspire you to join us?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We welcome and encourage First Nations People to apply.

This is the place where talented people who want to do impactful work can realise potential in every dimension.

If you are successful in progressing, you will be asked to complete a short video interview as part of the recruitment process. The successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you!

#WeAreCBRE

Service line: Advisory Segment