Support Team Lead - Future Registrars

Marketing, Commercial & Communications

Marketing, Commercial & Communications

Flexible location

Full Time, Permanent

5/6/2026

$135,174 + Super + ability to salary package up to $15,900 tax free

Full time or Part time (0.8 FTE), permanent opportunity

Flexible location

About the role

Lead and manage the national lead support team, overseeing enquiry triage, case management and process improvement. Partner with the National Marketing Manager – GP Training and collaborate with Marketing, Education and Member Ops to deliver insights, reporting and a seamless lead-to-registrar experience.

As our Support Team Lead - Future Registrars, you'll also:

Lead and develop the national lead management support team

Manage complex enquiries and improve lead management processes

Drive lead strategy, workflows and team capability uplift

Deliver reporting, insights and stakeholder engagement across the business.

Skills & Experience

Proven leadership managing high-performing teams

Experience in lead or case management environments

Strong stakeholder engagement and communication skills

Process-driven with strong reporting and data insight skills.

Benefits of working with us

Maximise Your Pay: RACGP employees are eligible to access up to $15,900 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading

Extra Paid Leave: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave

Work-Life Balance: Enjoy flexible hybrid work opportunities nationally

Career Growth: Access a contemporary Professional Development Program

Join a Leader: Be a part of Australia’s largest specialist medical college that stands at the forefront of our world-class healthcare system

About the RACGP

The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing.

We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.

How To Apply?

Click the ‘Apply’ button and submit your CV and cover letter as one document.

Please visit our careers page for details on our recruitment process and position descriptions. Applications will be reviewed as received, as the process may conclude before the closing date.

We respectfully will not be accepting any applications from recruitment agencies for this role.

Applicants must have the right to work in Australia.

Applications Close: Sunday, 14 June 2026

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.

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