Showcase Coordinator

Working at Genesis Motors Australia

Genesis is a global luxury automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. Genesis designs customer experiences that go beyond products, embodying audacious, progressive and distinctly Korean characteristics within its unique “Athletic Elegance” design identity.

With a growing range of luxury models - including the G80, G70, GV60, GV70, and GV80 - Genesis aims to lead the age of electrification by focusing on a dual electrification strategy involving fuel-cell and battery EVs, starting with its G80 and GV60 electric models.

Genesis has stated its commitment to becoming a 100% zero emission vehicle brand by 2030 and to pursuing carbon neutrality by 2035. Since its initial launch in Korea, Genesis has emerged in key global markets including North America, Europe, China, Australia, Russia, and the Middle East, establishing a strong relationship with customers around the world.

The Opportunity

The Showcase Coordinator role is responsible for delivering an exceptional Genesis Showcase experience while providing comprehensive administrative and operational support to the sales team. This position ensures the showroom is maintained to the highest standard, warmly welcomes and assists all visitors, and manages key concierge functions including scheduling, lead allocation, and customer engagement.

The role also supports critical sales processes such as order management, logistics coordination, stock control, and vehicle registration. It also involves managing purchase orders, reviewing invoices, organising events, and overseeing the regional fleet.

Key Responsibilities

• Ensure the entire showroom (front-of-house and back‑of‑house) is maintained to an exceptional standard. This includes tidiness, replenishment, and upkeep of the Genesis customer lounge.
• Welcome and engage all showcase visitors, providing a warm initial greeting and essential information (the “Son‑Nim Experience”).
• Maintain a strong understanding of all Genesis products, services, and brand standards to confidently assist customers.
• Handle inbound and outbound calls, respond to internet inquiries, and deal with leads promptly and professionally.
• Complete daily sales and delivery processes; update reports from SAP and other systems as directed by the sales manager or showcase principal.
• Coordinate regional stock control, and provide staff with updates on order status, progress, and location.
• Support vehicle delivery logistics, including managing customer deliveries, transport, and registrations.
• Manage and raise purchase orders including but not limited to valet dealers, suppliers, and write-backs.
• Review and approve regional invoices for supplier payments.
• Organise and maintain all delivery documentation in an orderly and accessible manner.
• Foster positive, professional relationships with Genesis colleagues, Aftersales teams, and Hyundai Head Office staff.

About you

• Strong communication skills
• Positive and confident persona
• Evidence of strong planning and organising skills
• Well presented
• Intermediate to advanced computer skills (Microsoft Office – Notes, Word, PowerPoint and Excel
• Valid driver's license required.

Why work for Genesis Motors Australia?

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits:

• HMCA & GMAu: Exposure to all facets of the business, its products and future business.
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations.
• Leave Benefits: Paid Parental Leave, Celebration, Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price.
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $15 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more.

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.

Recruitment Process

If you would like a career with Genesis Motors Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.