Officer Human Resources

We are now seeking efficient and detail focused Human Resources Officers to join our vibrant HR Services team.

In this role, you will join a high performing team who continue to enhance the reputation and credibility of the Human Resources function through the delivery of high-quality customer service and provision of accurate and timely advice, to internal stakeholders across the business.

Key Accountabilities

This role will see the individual provide:

• HR Guidance: Provide timely and accurate advice to internal leadership stakeholders and employees.
• Customer Service: Respond appropriately within services level agreement timeframes to customer inquiries (internal and external) with a high degree of accuracy and within quality guidelines.
• Precision: Ensure that all HR transactions are triaged, validated, and executed within the HRIS with the highest integrity and without error.
• Collaboration: Build and develop business relationships with key stakeholders ensuring that each individual businesses needs are understood

Duties of the role include, but are not limited to, the following:

• Complete transactional tasks for the entire employee lifecycle processes across Perenti Group including review of data and approvals, creation of contracts and letters and processing (where required) into Success Factors
• Provide accurate and timely advice to all employees regarding Company process by responding to queries as required, through Success Factors, face-to-face or via the HR Services hot line, escalating more complex matters to the HR Services & System Manager and/or HR Business Partners where required.
• Participate and assist with cross entity employee onboarding and exit processes as required.
• Preparation/generation of employee change of conditions workflows through Success Factors and documentation through DocuSign, including (but not limited to) change of work schedule; promotion; demotion; salary review; secondment; employee transfer; change of employment type; maximum term extension, and extended leave of absence documentation.
• Ensure accuracy of the information being entered into and the ongoing maintenance of Success Factors and contribute to the improvement of the system through feedback to the HR Systems team.
• Provide accurate and timely information to Payroll through Success Factors for new hires, the maintenance of employees, change of conditions, extended leave and terminations.
• Maintain a high attention to detail and accuracy in the creation and maintenance of new, budgeted and unbudgeted positions in Success Factors
• Participate and assist with additional Human Resource activities such as routine data cleansing/hygiene activities.
• Assistance with the international global mobility team by ensuring employee documentation and employee data within Success Factors is reflected correctly.
• Assist employees and leaders with any leave and pay rate/salary queries.

Knowledge / Experience

• Minimum two years’ experience in a similar role
• Experience in a HR shared services environment is highly regarded
• Good working knowledge of employment legislation and industrial relations
• Basic understanding of the organisation, the projects and the skillsets of the workforce across the Perenti group of companies
• Basic understanding of Fair Work Act including National Employment Standards and exposure to award/agreements
• SAP SuccessFactors usage or similar HRIS highly desirable

Skills

• Strong written and verbal communication skills
• Robust analytical and problem-solving skills.
• Excellent interpersonal skills with the ability to relate to employees at all levels.
• Strong customer focus
• High attention to detail