Door Person
Hilton
Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! And Hilton was voted the #1 Best Workplace in Australia in 2025 according to Great Place To Work!
Why you will love working for Hilton!
110 exceptionally discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world.
Discounts of up to 25-50% on products and services in participating Hilton outlets
Extensive range of career development opportunities including access to Hilton University training, offering more than 3000 free learning programs
Bonus Annual Leave days after 2 years
Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.
About Hilton Sydney
Iconic 598-room Hilton Sydney is located in the heart of Sydney’s CBD and is steps from Town Hall station and the QVB Light Rail stop. Amongst our operations, we are home to signature restaurant Glass Brasserie, heritage listed Marble Bar and we are the leading destination for Conferences & Events with one of the largest conferencing spaces in Australia.
Responsibilities
Here’s what you’ll do during a typical day:
- Be the “face” of the Hilton Sydney by greeting and welcoming everyone arriving, departing or passing the hotel.
- Ensure a consistently high standard of customer service is delivered at all times.
- Ensure a high level of product knowledge of the hotel and local area.
- Be focused on hospitality and customer service.
- Maintain a high standard of personal appearance and hygiene at all times in accordance with the Hotel grooming standards.
- Ensure a high level of product knowledge of the hotel and local area.
- Be focused on hospitality and customer service.
- Actively promote the services and facilities of Hilton to all customers and guests and cross sell the other Hilton family of brands where appropriate.
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In Addition, This Role Requires The Following Minimum Qualifications
- Valid Driver’s License.
- A high level of interpersonal skills in both oral and written communication.
- A “can do” attitude.
- Excellent grooming standards.
- Good communication skills.
- Excellent planning and organising skills.
- Able to work on a rotating roster, both day and night shifts involving late starts and early finished.
- Ability to travel to and from the hotel at varying times.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.