Rates and Revenue Manager

• Unique leadership opportunity within NSW’s largest regional Council
• Make your mark by driving system, process and debt management improvements
• Permanent opportunity, hybrid working that YOU design to ensure you’re there for the moments that matter most

As a member of our team, you won't just work for the city; you’ll co-create it.

Here, your ideas and efforts directly shape the places where you and your community live, work, and play. This is a unique opportunity where your leadership will directly influence how we deliver essential services to our community and support the financial sustainability of the largest regional council in NSW.

A permanent opportunity has become available for a Rates and Revenue Manager to lead a high-performing team and drive innovation across CN’s rating, revenue and debt management functions.

This opportunity will see you lead a team responsible for delivering high-quality customer service while ensuring the accurate administration and collection of approximately $203 million in rates and charges across more than 72,000 properties. Your previous local government experience, coupled with your strong technical expertise to guide complex rating, valuation and debt management matters will see you well placed for success.

Your leadership will foster a performance-driven culture, providing clarity, accountability and support to your team while managing competing priorities and resources. You will also play a key advisory role, providing expert insights to senior management and Council to inform revenue strategies, long-term financial planning and equitable rating structures.

A key focus of your role will be driving improvements and reform, including leading the review and implementation of debt management strategies, strengthening systems and processes and optimising service delivery through effective contract management. You will also oversee critical compliance and reporting functions, ensuring accuracy, transparency and alignment with legislative requirements.

This is a great career opportunity for a strategic and technically strong leader who thrives in a complex environment and is motivated by the opportunity to influence change, improve systems and deliver outcomes that matter to the community.

And we’ll be there for you in important times in your life. We embrace flexible work arrangements to find a balance that allows us to enjoy the city we shape.

Our focus on inclusion and respecting culture, will help you feel a deeper connection with others. You'll connect with internal communities that will help you to feel a sense of belonging and reflect the diversity of the growing region.

Find out more about your new career by viewing the position description here.

Life at City of Newcastle (CN)

You’ll get to experience your work up close alongside the brilliant minds of your colleagues who care for one another and the region.

You’ll chip away at ambitious plans with a talented, passionate crew alongside you, shaping the very fabric of our community. Showing up for neighbours not shareholders.

Every single day offers the chance to think big and act local. Planning and prioritising to achieve the most important outcomes with the community.

You’ll add value in the moments that matter. From librarians to lifeguards, in a range of iconic places, we achieve a better Newcastle together.

Whether we’re planning to host major events, providing essential services or supporting creative artists, it’s what we do when the cameras aren't rolling that matters most.

You’ll do meaningful work and do it sustainably as you take ideas from plan to play, in your own backyard.

With hundreds of different roles, each person adds their uniqueness to our culture and plays their part as we head towards our 2040 vision.

With natural assets and a focus on the environment, co-create a sustainable region with us.

Why join CN?

At CN, we value our employees, and their wellbeing takes priority. We encourage employees to make time for what's important and provide the benefits to enable a work life balance that allow us to enjoy the city we shape. To read more, visit here!

• 35-hour working week with flexible/hybrid work arrangements/model as well as an optional 9-day fortnight
• 4 weeks of annual leave, 3 weeks of personal leave, plus 2 additional paid public holidays
• 17.5% annual leave loading yearly payment
• Paid parental leave for primary carers
• Industry leading employment conditions
• Corporate Fitness program from as little as $12.90 per fortnight
• Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
• Annual performance development plans and ongoing training and development opportunities
• Leading the CN Way leadership program
• Inclusion, Diversity & Equity (IDE) employee networks and initiatives
• Access to Health & Wellbeing programs including an Onsite Physiotherapist and Psychology, Yoga and Mental Health Ambassador Groups

We champion inclusion so that everyone is valued, and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

People with diverse lived experiences (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural, racial, ethnic, religious and linguistic backgrounds, people with disability, carers, and veterans) are encouraged to apply.

Don’t just work for the city, co-create it. Join and expand your career at the City of Newcastle.

Application Closing Date: Sunday 14 June 2026

Contact: Scott Moore - Executive Manager Finance & Property & Acting CFO - 0249742129

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact [email protected] for a confidential discussion.

You must have the right to live and work in Australia to apply for this job.

CN do not accept unsolicited resumes, and we respectfully ask that recruitment agencies do not contact us at this stage.