Inter Library Loans Officer

Community and Culture

Permanent Full Time

Hervey Bay

Stream A Level 3 - $83,245 plus superannuation

• + 9-day fortnight

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.

What We Are Looking For

We’re seeking a customer-focused and highly organised library professional to coordinate Inter Library Loans and resource sharing services within our Libraries team. This role is ideal for someone who enjoys combining strong administrative skills with a passion for delivering excellent customer experiences and supporting access to information and community resources.

What Your Day Will Look Like

• Coordinate Inter Library Loans (ILL) services, ensuring timely, accurate and compliant resource sharing
• Manage ILL issue resolution and financial processes, including payments, purchase orders and invoice reconciliation
• Process customer requests for resources through research, loans and purchases across library systems and suppliers
• Provide advice and insights on ILL activity, trends and collection use to support planning
• Support library operations including cataloguing, collections maintenance, customer service and compliance activities

Please click here to view a full position description.

What You’ll Need For Success

• Working with Children Blue Card or the ability to obtain
• Valid class C or CA driver licence (provisional or open) to drive a vehicle in Queensland
• Demonstrated knowledge and experience in Inter Library Loan processes and practices in a public library environment
• Demonstrated proficiency in cataloguing principles and original cataloguing

What’s Nice To Have

• Diploma (AQF Level 5) of Library and Information Science
• Demonstrated knowledge and experience with Library Management Systems in a public library context, including data management and reporting
• Experience in supporting and troubleshooting library related technologies.

We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively, we welcome your application.

Benefits Of Working With Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.

What We Offer

• Values based culture
• Employee discount shopping program
• Professional development
• Flexible working arrangements including work from home
• Study assistance program
• Novated leasing
• 24/7 access to Employee Assistance Program
• Paid maternity and paternity leave
• Paid emergency services leave
• Uniform subsidy
• Years of service rewards

Applications close 11pm on Tuesday 16 June 2026 subject to change pending qualified applications received.

A cover letter outlining your suitability for the role, and a current resume is required.

For further details please contact Bree Rochford (Collections & Systems Librarian) on (07) 4197 4216, during business hours only.

Fraser Coast Regional Council is an Equal Employment Opportunity employer.