Volunteer Coordinator

Make a lasting impact in a values-driven organisation supporting diverse communities

based in Birkdale and servicing mainly the South and North Brisbane regions

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you’ll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role

The Volunteer Coordinator is responsible for the effective coordination and delivery of MiCare’s visiting volunteer programs. The role focuses on reducing social isolation for older people, particularly those from culturally and linguistically diverse (CALD) backgrounds, by recruiting, onboarding, supporting and matching volunteer visitors.

The position ensures program compliance, achievement of key performance indicators, and delivery of high-quality, culturally appropriate services aligned with MiCare values of Trust, Empowerment, Flexibility, Harmony and Empathy.

Key Result Areas

• Program coordination and delivery of visiting volunteer programs
• Volunteer recruitment, onboarding and support
• Client engagement and matching
• Stakeholder engagement and community partnerships
• Compliance, reporting and continuous improvement

What We’re Looking For

Qualifications

• Tertiary qualification in Community Services, Social Work or a related discipline (or equivalent experience in volunteer coordination)

Experience

• Experience in coordinating volunteer programs or similar community-based initiatives
• Experience working in aged care, community services or migrant services
• Experience managing programs with KPIs, reporting requirements and stakeholder engagement

Essential Skills

• Strong interpersonal and communication skills
• Ability to build relationships with diverse communities
• Highly organised with the ability to manage competing priorities
• Demonstrated problem-solving capability and initiative
• Strong administrative and computer skills
• Ability to work in a culturally sensitive manner within an ethno-specific environment
• A preparedness to work to the 10 principles of the Eden Alternative philosophy
• Self-motivated with a flexible, caring and patient attitude

Why MiCare?

• Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
• Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
• Achieve true work life balance — hybrid working between home and the office
• Act as a change agent — drive real transformation in a purpose-led organisation.
• Be part of a multicultural, values-led team making a real difference in the community.
• Grow with us — access professional development in a supportive, collaborative environment.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check, Working with Children Check, NDIS Check and influenza and COVID 19 Vaccinations.

How to Apply?

If you’re ready to join a purpose driven organisation, we’d love to hear from you. When applying, please combine your CV and cover letter into one document and upload it as part of your application.

You can also review the Position Description for further information about the role and requirements.

Applications close 9:00am, 11 June 2026.

MiCare is handling this recruitment independently and is not engaging agency support at this stage.