Portfolio Administration Officer

Job Description

• Please note this is a 12-month fixed term contract**

Manage the completion of external audits across the Commercial Finance portfolio, focusing on operational processes, risk management, and internal controls. Maintain oversight of an assigned portfolio of Dealers, ensuring payments are met in accordance with agreed terms and providing insights into Dealer operations and performance.

Day to day

• Ensure Commercial Finance audits are conducted in accordance with established policies and required frequency.
• Apply sound risk analysis and DLL policies, proactively monitoring assigned portfolios to identify emerging risks, apply heightened monitoring to high-risk accounts, and determine appropriate follow-up and escalation actions.
• Engage with internal stakeholders (Sales, Credit, Operations) and external parties (Vendors, Dealers, Customers, and third parties) to gather relevant information for informed audit outcomes.
• Exercise delegated authority to make decisions and escalate identified risks or incidents to the appropriate management level.
• Analyse and address issues with potential financial impact in a timely and proactive manner.

Typical KPIS

• Timely completion of field audits, with effective identification, escalation, and resolution of audit findings
• Accuracy, completeness, and timeliness of reporting and insights
• Delivery of high-quality, actionable recommendations and advice
• Adherence to policies, mandates and regulatory requirements
• Active contribution to credit culture development and risk awareness initiatives
• Consistent demonstration of DLL Core Values in all activities and stakeholder interactions

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.

“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect”

Your Profile

• Basic business understanding of commercial distribution and inventory, including how products are sold through channels/partners and how stock accuracy supports financial reporting, is preferred but not essential.
• Prior stock auditing experience is an advantage, but not essential.
• Strong communication skills with the ability to engage effectively with both internal and external stakeholders
• Excellent written and verbal communication abilities.
• Sound judgment and decision-making in dynamic or changing environments
• Ability to collaborate closely with Credit and other teams in a high-volume, fast-paced environment with tight time constraints.
• Responds to internal and external stakeholder requests in a timely and accurate manner, proactively seeking information where required.
• Demonstrates confident, professional, and effective communication, representing DLL in line with its Core Values across all interactions with Vendors, Dealers, Customers, and other stakeholders.
• Builds strong relationships through close collaboration with both external stakeholders and internal teams, including Sales, Credit, and Operations, using a consultative and team-oriented approach.
• Shares business and risk insights to promote a strong risk management culture, balancing commercial objectives with sound decision-making.
• Strong analytical and reporting skills
• Intermediate to advanced Excel skills; Power BI experience is advantageous
• Collections experience is desirable but not essential.
• Tertiary qualification (completed or in progress) in Accounting, Finance, Commerce, or a related field is preferred
• Experience in Collections, Audit Management, or a similar environment is preferred but not essential

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives.

Our Four Wellbeing Categories Are As Follows

• Connection – Build meaningful connections with other members
• Health – Manage mental, emotional, and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL!

Settling in

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know

• The selection process may involve an assessment
• Applications via email will not be reviewed. Please apply online via our career website
• DLL’s referral program applies
• For more information, you can contact Indie Bayliss our Talent Acquisition Partner on ***email_hidden***

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.