Business Development / Account Manager

Role Description

This is a full-time, on-site role based at MediaForm’s Office in Salisbury (Brisbane), QLD, for a Business Development / Account Manager.

You will be responsible for managing and growing a portfolio of clients across QLD, developing strong relationships, understanding client requirements, and delivering tailored solutions.

Your day-to-day responsibilities will include

• Managing existing client accounts and ensuring high levels of customer satisfaction
• Identifying and converting new business opportunities
• Developing and executing strategic account and growth plans
• Collaborating with internal teams to create proposals and deliver solutions
• Handling client inquiries and providing guidance on products and services
• Maintaining accurate CRM records and sales reporting
• Supporting long‑term client engagement, retention, and revenue growth

This role requires excellent communication skills, a proactive commercial mindset, and a strong understanding of the IT and office technology landscape.

Qualifications

• Strong communication and client relationship management skills
• Experience in Sales, Account Management, Business Development, or Customer Service
• Ability to create and execute strategic account plans
• Knowledge of the IT/Office Supplies industry and related products
• Proficiency in CRM systems and Microsoft Office Suite
• Solid problem‑solving and analytical abilities
• Strong organizational and time‑management skills
• Bachelor’s degree in Business, Sales, Marketing, or related fields (preferred)
• Experience working with major brands (HP, Lexmark, Samsung, Microsoft) is highly regarded

Why Join MediaForm?

100% Australian-owned company

30 years of success and continued growth

Supportive and collaborative team environment

Opportunity to work with leading global tech brands

Based at our modern Office in Salisbury

If you're passionate about client success and love building business relationships, we’d love to hear from you.

Apply directly via LinkedIn or send your CV to ***email_hidden***