Business Operations Assistant - Value & Risk Advisory

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Are you a highly organiszed operations professional ready to drive sector excellence? Join JLL's Valuation Services team as a Business Operations Coordinator Assistant and become the part of the central hub connecting stakeholders, streamlining processes, and championing technology integration across your assigned sector nationally.

What You'll Do

Stakeholder Management & Coordination

Serve as the key point of contact between Operations, sector personnel, and the Business Technology Manager

Build and maintain strong working relationships with sector stakeholders nationally

Provide seamless coordination across all sector touchpoints and forward relevant communications

Sector Operations Management

Coordinate sector meetings and maintain comprehensive national WIP reports

Establish and manage the National Sector SharePoint site with consistent job folder structures

Monitor sector performance metrics and identify improvement opportunities

Technology & Process Excellence

Facilitate JBS integration and provide training for sector-specific tools, systems, and processes

Review and improve JBS playbook documentation and coordinate Centre of Excellence integration

Champion automation initiatives supporting the 85% automation goal and identify standardiszation opportunities

Financial Management

Support rollout of new financial processes and assist with application/subscription audits

Help manage assigned Sector P&L (T&E, OpEx, CI) and monthly financial reporting

Oversee debtor management for the sector

Content & Communication Management

Maintain JLL website personnel profiles, valuation report templates, and client databases

Assist with social media management and coordinate LinkedIn content

Work with Sector head and Marketing on white papers and ensure consistent brand standards

Assist with the running and co-ordination of any in house marketing events

Compliance & Strategic Support

Serve as or facilitate ESG champion for the sector

Coordinate with VARA Compliance Team on regulatory requirements and annual APIV data reporting

Support strategic planning and reporting initiatives

Staff Management & Development

Coordinate staff onboarding/offboarding processes nationallyfor your Sector

Organisze training and CPD programs (RMM) and manage travel logistics where required

Foster team cohesion and support career progression (AV to CPV/RPV)

What We're Looking For

Essential Requirements

Previous experience in coordination or senior administrative roles within professional services

Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)

Demonstrated experience with process improvement and standardisazation initiatives

Strong project coordination, organiszational, and stakeholder management abilities

Excellent written and verbal communication skills

Experience managing multiple stakeholders and complex workflows

Preferred Qualifications

Background in property, valuations, or related professional services

Experience with automation tools and digital transformation projects

Knowledge of compliance and regulatory requirements in professional services

Familiarity with CRM systems, job management systems, or similar platforms

Understanding of ESG principles and reporting requirements (Preferred, but not essential)

Personal Attributes

Self-starter with strong initiative and problem-solving capabilities

Detail-oriented with exceptional organiszational skills and calm under pressure

Collaborative team player committed to continuous learning

Forward thinker with strong cultural awareness and ability to work with diverse teams nationally

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.