Principal Business Analyst
eHealth Queensland
Join our dynamic team! The Strategic Technology Asset Management (STAM) program is seeking an experienced Principal Business Analyst to our support our Program.
Our team thrives on achieving results in a fast-paced environment, constantly striving for project governance excellence. Here is what you can expect when you join us:
• Prioritising people and fostering positive partnerships throughout the organisation.
• Working within a motivated and cohesive team in a flexible environment.
The role
The Strategic Technology Asset Management (STAM) is an infrastructure program within eHealth Queensland focused on the management and enhancement of servers, capacity, storage, telehealth, video conferencing and datacentres for Queensland Health.
Reporting to the Project Director, you will be responsible for capturing and analysing “As-Is” and “To-Be” business processes models and capturing the business requirements to ensure traceability of requirements throughout the project lifecycle. You will ensure requirements are captured and addressed in the transition of the service from Project to Business As usual whilst providing Business Analysis functions at the Program level, as and when required.
You will be responsible for engaging and communicating effectively with stakeholders at every level (Director, Data Manager, Team Lead, Clinicians, and end users) when required to make sure a complete implicit understanding of the business is known.
You will need to proactively encourage key difficult discussions with the right stakeholders in order to fully comprehend the important aspects of the client's needs and making sure all facets are examined from all angles. This will be important for interpreting and translating technical possibilities into clinical suitability.
Additionally, you will contribute to an effective client focused team and work collaboratively to initiate, influence and maintain relationships with and between internal and external stakeholders.
Are you right for this role?
To be successful in this role, you must have demonstrated experience performing business analysis activities within IM/ICT projects preferably in the health care industry.
You will also have experience with managing stakeholder relationships throughout the project delivery lifecycle, in addition to experience in capturing and analysing “As-Is' and ‘To-Be' business process models across large organisations, eliciting and documenting business and software requirement specifications.
You will have the proven ability to work within a team environment, developing effective working relationships with team members and stakeholders including mentoring other business analysts within the organisation. Proven effective consultation, facilitation, written and oral communication skills for use in a project environment is essential.
You will also be a self-motivated problem solver, who has proven experience in driving pragmatic decision making and delivering a wide range of documentation to meet the needs of the target audience.
A high level of knowledge of and the ability to provide advice on the application of appropriate business analysis techniques, methodologies and tools, preferably aligned with Business Analysis Body of Knowledge Version 3.0 (BABOK).
About Delivery Services Branch - eHealth Queensland
The core function of the branch is to ensure successful delivery of major IT projects and initiatives to our customers across Queensland Health for the benefit of all Queenslanders. This function is critical to eHealth Queensland realising its overall vision, which is to 'advance healthcare through digital innovation'.
As an integral part of our professional project delivery team, each branch team member puts the customer at the center of everything they do and to actively seek out solutions that will help eHealth Queensland deliver on its targets.
Benefits of working with eHealth Queensland
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
To apply for this exciting opportunity, submit your resume and a one-page cover letter indicating how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the ‘How you will be assessed?' section.