Youth Support Coordinator

Communify

Hourly rate + salary packaging

Ashgrove

PD

FT - Full-Time Fixed Term

The Way Back Support Service - TPCH

17 Jun 2026

PD

  • Full Time | Fixed Term to 30 June 2027
  • Hours: Monday – Friday, 8:30am – 4:30pm

About Communify

Communify supports people across all life stages to live active, healthy and socially connected lives.

We work alongside people in areas including:

  • Mental health and psychosocial support
  • Aged care, disability, housing & homelessness
  • Children, family & individual support
  • Drug & alcohol recovery and NDIS

Through our neighbourhood centres and community development programs, we also provide emergency relief, food security programs, multicultural support, social inclusion activities, community gardens and more.

About The Way Back Support Service

The Way Back is a non-clinical aftercare service for people who have experienced a suicidal crisis or suicide attempt.

We provide trauma-aware, person-driven, psychosocial support in the first 3 months following a suicidal crisis across the Brisbane North region.

We see clinical and psychosocial care as complementary, not competing – and Lived Experience is central to how we walk alongside people in distress.

About the role

  • Provide one-on-one service navigation, coordination and guidance tailored for young people aged from 15 years
  • Support participants residing within the Prince Charles Hospital catchment
  • Support the planning, development and implementation of suicide prevention activities with participants
  • Engage participants and develop trust, culturally appropriate, trauma informed professional relationships
  • Work collaboratively with participants to identify their needs, set goals and develop safety plans and care plans
  • Work in partnership with service providers and community groups to create a support network for participants

About You

Essential

  • Tertiary qualifications in Social Work, Human Services, Youth Work or related fields
  • Minimum 2 years paid experience in frontline suicide prevention and/or youth work roles
  • Demonstrated experience in providing support to young people who have experienced suicide attempt or crisis.
  • Knowledge and skills in applying non-clinical approaches, including robust safety planning skills, to support individuals experiencing suicidal or emotional distress.
  • Proficiency in using various software applications for administration and support facilitation
  • Experience working in trauma-informed, person-driven and recovery-oriented ways
  • Highly developed communication, interpersonal, organisational and admin skills, including comfort with data and case management systems
  • Ability to build collaborative relationships with community agencies and government services

Desirable

  • Previous experience working effectively with in a multidisciplinary team
  • Strong time management skills.
  • Flexible, adaptable, and comfortable with change.
  • Open to feedback, learning, and professional development.
  • Actively contributes to a healthy and supportive team culture.

Core requirements

  • Current Working with Children check
  • National criminal Record check - disclosable outcomes considered
  • Open Queensland Drivers Licence

Incentives include

  • Salary Packaging providing tax benefits
  • Employee assistance Program (EAP)
  • Regular supervision
  • Professional development budget
  • Diverse and inclusive organisation

How to apply

Please apply on our career’s website https://communify.connxcareers.com/Job/ViewJobs by reading the position description which outlines the Position Objective, Duties and Responsibilities and Selection Criteria. Apply by clicking on the button. Please include a resume and cover letter outlining why you are the right person for this role. Applications accepted until 11pm 17/06/2026.

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