Mechanical Maintenance Technician

North East Water

Position Description

It’s an exciting time to join

We’re transforming the way we do business with significant investment in customer, digital and business innovation, re-

designing our infrastructure to service communities for generations to come and pursuing a circular economy so we can

not only reduce our environmental footprint but also reduce energy costs to keep customer bills affordable. We’re also

engaging communities to achieve better outcomes and supporting our incredibly talented and valued leaders and people.

Organisational Context

east Victoria across an area of 20,000 square kilometres. The service delivery area is bound by Corryong, Yarrawonga,

Benalla and Dartmouth. We operate 21 water treatment facilities and 22 wastewater treatment plants that service most

towns across the region. Over 200 full time equivalent staff are employed at our centres in Wodonga, Wangaratta, Benalla,

Yarrawonga, Corryong, Beechworth, Mount Beauty and Myrtleford.

Our operations are overseen by the Department of Energy, Environment and Climate Action (DEECA) on behalf of the

Minister for Water, and the Department of Treasury and Finance (DTF) on behalf of the Treasurer. We continue to invest in

innovative and long-term capital projects which contribute to the health and well-being of current and future generations.

Our Commitment to Health and Safety

from bullying and harassment for all employees, contractors, customers and visitors. We prioritise the health, safety

(physical and psychological) and wellbeing of all staff and customers.

Our Mindsets

where our people are aligned with our business direction, proud of their contribution to business performance, and own a

culture that is centred on the following mindsets:

Committed to advancing and supporting people to succeed.

Consistent in interactions with people and in applying processes.

Provide empathy for people and be willing to place oneself in another person’s position.

Accountable for one’s own actions and responsibilities and playing your part for the success of the

organisation.

Cooperative with others to work towards the Corporation’s common goals

Position Objectives

Works as part of the Operations Projects and Maintenance team to optimise the performance of

water and wastewater infrastructure, ensuring effective and efficient delivery of services.

Maintains the operation of

maintenance strategy.

Provides emergency and breakdown maintenance response across the
Provides tailored water industry advise and hands-on assistance that supports the delivery of operational

projects, upgrades and asset renewals associated with

Assists with the delivery of operational projects, upgrades and asset renewals associated with

annual renewals plan.

Key Responsibility Areas

Ensure all work is performed safely and in accordance with relevant legislation, regulations, standards, corporation

policy and procedures.

Maintain on a daily basis, the effective operations of mechanical assets and systems associated with water and

wastewater infrastructure.

Ability to identify improvement opportunities or areas of business risk for corrective action as

appropriate.

Actively contribute to the delivery of
Provide positive, collaborative technical support to Operational staff to help proactively discuss and

resolve faults and issues within critical infrastructure to ensure business continuity.

Ensure accurate initiation and completion of all relevant documentation in a timely and appropriate manner using

required methods and systems including but not limited to timesheets, work orders, project closures, and other

statutory paperwork.

Provides emergency maintenance response and servicing across the
Identify improvement opportunities or areas of business risk for corrective action as appropriate.
Adhere to change management procedures ensuring system changes are documented and effectively managed to

minimise business disruption.

Overtime requirements as required and/or in times of emergency.
Assist in the delivery of operational projects, asset renewals, upgrades and minor capital works.
Carry out any other duties, as directed, which is commensurate with the skill levels of the incumbent and nature of

the position.

Organisational Relationships

This role reports to the Coordinator Mechanical and Project Maintenance and liaises with all internal stakeholders, peers

in water corporations or local government, government agencies and members of the public.

Accountability and Extent of Authority

Accountable for the proper performance of set responsibilities and duties.
Authority to procure goods to the delegated value set from time to time, advice and guidance is available.
Accountable for managing own workload and the exercise of discretion in carrying out the position responsibilities.
Accountable for decisions and judgment exercised during performance of duties, advice and guidance is available.
Accountable for undertaking the identified training as required.

Judgement and Decision Making

Use judgment when dealing with the public, contractors, consultants and other organisations.

• Decisions may be taken in regard to assigned work although, where major deviations from approved estimates are

likely to occur, discussions with the Operations Maintenance Coordinator would be required prior to a decision or

action being taken.

Use of judgment in matters relating to assigned tasks and recognise when established procedures are not

appropriate.

Skill to solve problems in existing and new situations using established and new methods, technology, processes

and procedures. Guidance is usually available from within the organisation.

Safety first mindset prior to all work task commencements.

Specialist Skills and Knowledge

Highly developed skills in all forms of communication that enables effective interaction between management,

employees, contractors and the ability to foster relationships with customers/clients.

Knowledge in safe working systems of Take 5s, LOTO, JSAs, permits to work - general and high risk. North East

Water – Position Description – Mechanical Maintenance Technician

Previous experience with preventative and breakdown maintenance of mechanical assets, such pumps valves and

rotating equipment.

Demonstrated mechanical aptitude and approach to fault finding and problem-solving methodologies.
Extensive experience with pump removals, modifications and installations with the safe use of cranes where

applicable.

Experience with managing inventory spares and procurement processes that align with business expectations.
A broad operational understanding of process, pumping and treatment infrastructure and associated hazards

within the water industry.

Proficient in the use, or understanding of an Asset Management System or CMMS (Computerised Maintenance

Management System).

Maintenance and upkeep of equipment and tools as well as general housekeeping of vehicles.

Management Skills

Ability to organise own work within a set program.
Well-developed time management skills, with the ability to set priorities and plan and organise work to achieve and

set objectives in the most efficient way and within a set timetable, despite conflicting pressures.

Ability to resolve problems in the field.
Ability to positively liaise with contractors to achieve objectives with efficient use of resources and time.

Interpersonal Skills

Ability to positively liaise with contractors to achieve objectives with efficient use of resources and time.
Well-developed interpersonal, written and oral communication skills.
Ability to gain and ensure ongoing cooperation and assistance of others.
Professional and courteous communication skills.
Ability to interact effectively with people to foster good relations and obtain feedback.

Qualifications and Experience

Relevant Trade Qualifications and demonstrated experience in a mechanical field, preferable in the water industry

or similar.

Extensive experience and commitment to WHS systems and practices.
Current Driver’s License and Medium Rigid license or willingness to obtain
Training and competency in high-risk work and first aid desirable.
Fabrication and welding experience, or ability to operate specialty machinery such as a lathe and milling

machine desirable but not essential.

Requirements of Employment

Employees of

Protecting the Environment

helping our communities build resilience and adapt to climate change. This will be demonstrated through continued

emissions reduction, climate adaptation and environmental stewardship.

Data Privacy

As a Victorian government organisation,

Act 2014 (“PDP Act”). There are 10 Information Privacy Principles (“IPPs”) in the PDP Act that govern the way that North

East Water collects and handles the personal information of current and future employees and customers. North East

Water’s Privacy Statement can be found on our website.