Organisational Communication Coordinator

• 12 Month Fixed Term Contract

As a valued member of our Organisational Communications team, you’ll help deliver employee communication strategies across NGM Group and its iconic brands, including Newcastle Permanent, Greater Bank, and their respective Charitable Foundations.

You’ll support the team to inform and inspire our people—helping to design and deliver internal communication strategies and channels that foster a positive work environment, strengthen employee engagement, and ensure consistent messaging across the organisation.

What will your key responsibilities include?

• Help coordinate, develop and publish creative content for organisation-wide internal communication channels across a wide variety of formats (newsletters, intranet, toolkits, presentations etc).
• Support the review and enhancement of communication channels to better meet employee needs.
• Administration of the team mailboxes, content and planning calendars and organisational communications team briefing forms.
• Work with key stakeholders to help deliver employee activities and events.
• Assist in the development of clear, engaging and informative content across a range of internal channels.
• Liaise with key stakeholders to ensure content across our organisational communication channels is up to date, timely and engaging.
• Provide administrative assistance to the broader team.

What are we looking for?

• Tertiary qualifications in Communications, PR, or a related field, or equivalent demonstrated industry experience. Final-year students and recent graduates are encouraged to apply.
• Skilled communications all-rounder with writing and editing skills who thrives in a fun and fast paced energetic environment.
• Experience in a similar support role that helps to manage and coordinate internal communication channels and implement effective internal communication plans and employee engagement activities.
• Passion for all things internal communication.
• Great organisational and time management skills, with the ability to multi-task and work autonomously when required.
• Strong problem-solving skills and a keen eye for detail.
• Demonstrated abilities to meet deadlines and priorities in a fast-paced, dynamic environment.

Why join us?

Beyond the expected perks that we’re proud to offer like fitness passports, corporate health insurance, and paid parental leave, we go the extra mile to offer benefits that truly enhance your work-life balance, career growth, and sense of belonging.

• Boredom? Never heard of it. We’re all about challenging, stimulating work that sparks innovation, fuels passion, and keeps you inspired every day.
• We’re all about bringing people together - whether it’s through open conversations, a culture of respect, or just having a laugh in a truly inclusive workplace.
• Learning never stops here. Whether it’s LinkedIn Learning, formal training, career coaching, study leave, or even a great podcast rec, we support every kind of growth—professional and personal.

As one of Australia’s largest customer-owned banks, we’re a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we’ve helped hundreds of thousands of Australians achieve home ownership and providing a genuine alternative to the big banks—all while strengthening the communities we serve. At the heart of everything we do are our core values:

• Lead with heart – We genuinely care about achieving better outcomes for our customers and communities.
• Own the action – We build trust by doing things the right way, with honesty and transparency.
• Embrace opportunity – We look ahead, focusing on our strengths and expertise to challenge the status quo.
• Thrive together – By working as one, we create the best possible future for our customers and communities

• And we’re just getting started. Join a team shaping the future of trusted banking and make a real impact where it matters most.

Click here to learn more about NGM

NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment, comprehensive background check, Bankruptcy Check and a National Police Check.

We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.