Hotel Manager

NOAH’S on the beach is one of Newcastle’s most iconic family owned hotels and event venues. We are seeking a passionate and driven Hotel Manager to support the General Manager in delivering exceptional guest experiences and ensuring smooth, efficient daily operations.

About the Role

As Hotel Manager, you’ll play a key role in driving the smooth running of our people, operations and internal workflows. Providing strong systems and leadership, you will be embedded and deeply involved in the day-to-day operations of the Hotel, helping to foster a collaborative team culture, and drive strong financial performance across all departments.

Reporting directly to the General Manager, you’ll lead and support department heads across Food & Beverage, Front Office, Conferencing & Events, Maintenance, and Housekeeping & Laundry, ensuring efficient and financially sustainable operations.

Key Responsibilities:

• Act as the key point of contact for staff support and operational problem solving
• Support, coach and develop Department Heads to meet service, staffing and financial objectives
• Oversee onboarding, training, and leadership development.
• Ensure consistent compliance with hotel policies, WHS legislation and service standards
• Maintain a visible, hands-on presence across the hotel
• Approve rosters, overtime, and purchasing in line with budget and Award compliance
• Foster a positive, accountable and collaborative team culture
• Lead improvements to internal systems and operational processes
• Act as the hotel lead in the absence of the General Manager

About You

This is a high trust, and high responsibility role designed to support the General Manager in the Hotel Operations. You operate with integrity, lead by example, remain calm under pressure with a solution focused approach, and you take pride in developing teams, and deliver outstanding guest experiences. You will also have:

• Hospitality or management qualification, or equivalent industry experience
• 3-5 years demonstrated experience in a leadership role in a Hospitality venue (preferable Hotel)
• Passionate about leading teams and driving success
• Excellent communication, interpersonal, and problem-solving skills
• Proficiency in hospitality systems (PMS, POS, rostering, purchasing)
• Highly organised, hands-on, and commercially minded
• Thrive in a dynamic, fast paced setting while maintaining high standards

Why Join?

• Join a well established, family owned hotel in a stunning beachfront location
• Be part of a supportive, professional, and inclusive leadership team
• Make a real impact on service, operations, and business performance