Donor Relationship Coordinator

Your role at St John of God Healthcare

Join our Foundation team and play a meaningful role in improving healthcare through the power of philanthropy.

As our Donor Relationship Coordinator, you will be at the heart of our fundraising activity, providing high-level coordination and operational support to leadership and fundraisers across two major capital campaigns. Often described as the “control tower” of a campaign, this role ensures donor and prospect relationships are enabled through disciplined coordination, clear systems, and the timely delivery of critical fundraising materials.

Supporting two to three experienced fundraisers, you will bring together people, information and momentum—delivering a seamless, considered and highly professional experience for donors, prospects and committee members.

This is a role that requires maturity, sound judgement and strong interpersonal awareness. Operating within a highly relational and, at times, hierarchical environment, you will exercise tact, diplomacy and emotional intelligence to navigate competing priorities and stakeholder expectations.

You will regularly influence, align and coordinate outcomes without direct authority, working across senior leaders, fundraisers and key stakeholders to ensure progress is maintained and commitments are met. Your ability to read situations, anticipate needs and communicate with clarity and sensitivity will be critical to success.

Through your work, you will contribute to outcomes that make a genuine difference to our community.

Be part of a bold new chapter in philanthropic impact

We’re entering an exciting new chapter at St John of God Foundation.

Guided by our new Operational Plan, the next three years will see us build on strong foundations and take bold steps forward — and we want the right people with us on the journey.

Our work will be shaped by three key priorities:

• Donor Journey – creating more meaningful, high-quality experiences for our supporters
• Strategic Impact – expanding our influence and delivering greater benefit to the communities we serve
• People First – supporting and empowering our caregivers, now and into the future

Together, we'll focus on delivering a series of major capital campaigns and growing our successful national fundraising program.

The Position

• Maintain accurate and timely donor and prospect records within CRM and tracking systems for the Campaign Director(s)
• Prepare donor meeting briefs, summaries, and follow-up actions for the Campaign Director(s)‑up actions for the Campaign Director
• Support stewardship planning and ‑follow through.
• Chair and coordinate fundraising related working groups, including agendas, minutes, and action tracking.
• Maintain Campaign schedules/roadmaps and status reporting, without ownership of delivery or prioritisation.
• Support Campaign Directors to follow up internal stakeholders to deliver required inputs to support fundraising.
• Work with the Donor Communications and Content Coordinator, ensuring readiness of all fundraising materials (prospectuses, message grids, donor offers/proposals, reports etc.) for fundraisers.
• Coordinate planning, and materials where required for donor meetings, prospect briefings.
• Support a collective team approach within the Foundation and assist with general administration tasks as required. This may include, but not be limited to, general Foundation queries, producing reports, website maintenance, donor communications etc.
• Coordinate and support development of campaign and program/service structure, donor proposals, cases for support, and impact reports.
• Consult with internal stakeholders/divisions to ensure accuracy and consistency.
• Support production and distribution of approved fundraising assets.
• Support Campaign Committees through action tracking and briefing preparation.

You will bring demonstrated experience in senior coordination, fundraising operations, executive support, advancement, Campaign coordination or other complex stakeholder environments. Along with a strong attention to detail, discretion and organisational discipline. Confident and professional, you will communicate effectively at all levels, including supporting senior stakeholders, executive leaders and governance groups under pressure, liaising comfortably with executives, campaign volunteers and donors, and upholding high standards of personal presentation and punctuality.

Highly organised and self-motivated, you will bring a proactive approach, demonstrating strong follow-through, initiative and an ability to anticipate needs rather than respond reactively.

You will thrive under pressure, bring excellent verbal and written communication skills, and be technically capable, with strong proficiency in Word, Excel and database systems (experience with Blackbaud Raiser’s Edge will be highly regarded).

Success in this role will be measured by your ability to enable others, remove obstacles, maintain momentum, and ensure campaign leaders and fundraisers can focus on building relationships and securing support.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Highly competitive salary and entitlements
• 2-year fixed term full time contract, working 76 hours per fortnight
• The successful applicant will be required to be based at St John of God Health Care Richmond or Burwood hospitals, with 40% work from home option
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
• Novated leasing
• work related expenses
• self-education and
• additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities
• Collaborative leadership team
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements

For enquiries contact Neville Wepener, Campaign Director on 0481 410 367.

If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.