Customer Relationship Manager

Motion Industrial Solutions is seeking a high-performing Customer Relationship Manager (CRM) to take ownership of a key territory in Rutheford and surrounding region.

In this role, you are the face of Motion for your customers. You will build trusted relationships, understand operational challenges, and deliver tailored solutions that drive value, retention, and territory growth .

You will operate with autonomy while working closely with your Manager Customer Relationships (Area) and local Branch Managers to ensure strong alignment and performance across your territory.

About the Role

As the face of Motion for your target customers , you will:

• Build strong, productive relationships with key stakeholders
• Develop and execute customised account plans
• Drive customer retention and increase share of wallet
• Identify cross-sell and up-sell opportunities across Motion's full product and service offering
• Lead territory sales initiatives and ensure sales budget targets are achieved
• Act as the primary liaison between customers and internal teams
• Monitor performance against quotas and implement corrective actions where required

You will spend most of your time with customers, supported by your Manager Customer Relationships and Branch Managers .

What You Bring

• Proven experience managing key accounts and driving revenue growth
• Strong stakeholder engagement and communication skills
• Experience in account strategy development and solution selling
• Ability to collaborate cross-functionally to deliver tailored customer solutions
• Strong commercial acumen with the ability to analyse market trends and customer insights

Formal business or sales qualifications are beneficial but not essential .

What We Offer

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career Progression: Clear pathways to develop and advance within Motion and with access to free webinars, training events and courses.
• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

About Motion

Motion is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore and part of a larger group GPC where opportunities are endless for a motivated individual.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

So, if you are interested in joining our group don't wait, apply now and let us help you empower your career with us!

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

If this sounds like the opportunity for you, click "Apply for this job" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.