Account Manager

About alt/shift/

We’re a national independent creative communications agency made up of thinkers, doers and makers.

Our work is intentional, meaningful, and industry-leading, and built from alternative thinking that shifts behaviour.

With offices in Brisbane, Melbourne and Sydney, our specialties span:

• Creative and strategy
• Public relations
• Behaviour change
• Social media
• Content and production
• Experiential and events
• Partnerships and sponsorships
• Ambassador and influencer strategies and engagement
• Corporate affairs and issues management

We value doing good work, doing good by our clients and, most of all, being good to each other. We’re confidently curious and always hungry to know more, to understand, and get to the ‘why’. We don’t just deal in creativity, we thrive on it. And most importantly, we have lots of fun doing it!

Become a Shiftie

We’re on the hunt for a communications expert to join our PR Accounts team in Brisbane working across a mix of consumer clients.

No day is the same at alt/shift/, however regular tasks will include:

• Executing campaigns and retainer client work: which may include pitching, copywriting, influencer and ambassador management, attending video and photo shoots, organising and attending media calls, capturing content from events or media calls for journalists, media and our own channels.
• Team management: ensuring client work is delivered by the team on time, on budget and in line with set KPIs.
• Client management: lead client WIPs, support new briefs and responses, exceptional media knowledge.
• Admin: Organised file management within the alt/shift/ drive. Accurate time sheet recording and ensuring all client admin (such as WIP docs, agendas, meeting notes, etc) is delivered on time by your team.

We are looking for the right fit to join us in the Shifty Brissie office who will work alongside our colleagues in Melbourne and Sydney, a team of creative thinkers and communications specialists.

Employee initiatives

We’re committed to providing our staff with the environment, support and training to do their best work, so we have a range of policies and programs in place to support staff.

• Work from Anywhere Month: Sometimes change is as good as a holiday and our Work From Anywhere month allows you to work as you normally would, from wherever you choose
• Work from Home: We work in the office on Monday, Tuesday and Thursday (unless you want to come in every day - some of us do!)
• Doona Days: To help fight the burn-out monster, you are entitled to one ‘doona day’ every six months to top up the tank
• Shifty Job Pause: There will be times when a four-week annual break just isn’t enough. So, we’ve introduced our Job Pause initiative - where you can apply for a three-month job pause. During this time your job will be held for a maximum of three months

Sample snapshot of our Brisbane and national client portfolio which includes:

• ASICS
• Intrepid
• Boost
• Queens Wharf Brisbane
• Caravanning Queensland
• Ausbuild
• Secrets by Amaar
• TEQ projects

At this stage, it’s unknown the exact portfolio the candidate will be working on as we’re in the middle of making a bunch of new hires but the above snapshot gives you an idea of the calibre of accounts we manage day to day.

Is it you we’re looking for?

As our Account Manager with PR heritage, you’ll possess industry experience in running projects and small retainers, with skills that stretch across traditional earned media and socials.

If you’re an outstanding PR practitioner with an established network of Australian media and influencer contacts, a problem solver, creative thinker and go-getter with a proven ability to deliver exceptional results for your clients and team, then we’d love to hear from you.

Required skill set/experience:

• Degree or further education - bonus point for Marketing/PR/Journalism/Digital
• Experience in journalism or publicity roles highly regarded
• Approx 3 years public relations experience in a PR agency environment or in-house. You may be a seasoned senior account executive, ready to take the step up in an Account Manager role
• Experience managing and delivering integrated campaigns that demonstrate your understanding for identifying the most appropriate communications channels for a campaign and the right team to successfully implement it - whether that includes social, events/activations, editorial or influencers.
• Established network of Australian media contacts – you love the pitch and have relationships you can call upon to support in converting coverage
• Sound strategic thinker, with the ability to contribute and assist in campaign development
• Exceptional written and oral communication skills - bonus points for social content capturing and editing skills
• Able to identify media and social trends and eloquently write up creative and considered news angles
• An uncompromising attention to detail
• Strong time management skills, with a proven ability to prioritise workloads and deliver projects on deadline
• Competent pair of hands and works collaboratively with a broader team to deliver exceptional results for our clients
• Confident in providing support, training and constructive feedback to peers and managing up
• Adaptable working style that isn’t afraid of daily demand and priority shifts
• Strong team management skills, with the ability to craft comprehensive briefs for junior staff members

Contact

Cassie Dellit

Senior Account Director

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