Concierge and Team Administrator

About Us.

Urbis is more than just a consultancy. We are a multidisciplinary urban consultancy, inspiring and creating solutions for our ever-changing world. We empower our brightest minds with opportunities to push boundaries, collaborate and deliver exceptional, creative solutions for our clients and each other.

If you're looking to make transformational impact in our cities and communities, we're keen to meet you.

We pride ourselves on empowering our employees and supporting them to be the best they can be. Here you will make a tangible difference and create positive impact, while gaining enviable industry experience and broad exposure to the most exciting work.

The Opportunity & How You Will Make An Impact.

Working closely with the Office Services Manager and the Senior Team Administrators, this role delivers high-quality, client‑centric office and administrative support across our Perth office. Responsible for ensuring the smooth day‑to‑day operation of the office, the position supports clients, employees and suppliers through strong attention to detail, organisation and time management. The role contributes to an exceptional workplace and guest experience, including the coordination of events, while also providing proactive administrative and secretarial support across multiple business units. The ability to manage competing priorities calmly and professionally is key to success in this role.

As the Concierge and Team Administrator every day is different! You'll make an impact by:

• Partnering with the Office Services Manager to support the effective day‑to‑day operation of the Perth office, ensuring Urbis systems, procedures and compliance requirements are met
• Delivering a consistently high‑quality front‑of‑house and client experience, meeting and greeting visitors and proactively anticipating client and employee needs
• Managing office facilities, meeting rooms and breakout spaces, including bookings, room setups, AV coordination and presentation standards
• Coordinating and deliver client and employee events, catering and hospitality services, working closely with senior leaders and the Brand & Clients team
• Supporting an exceptional employee experience through office supply management, onboarding support, mail and courier coordination and general workplace upkeep
• Providing administrative and secretarial support to Directors and teams, including diary management, travel coordination, expense processing and document preparation
• Assisting with project and team administration, including tender coordination, report production, electronic filing and use of the Urbis Practice Management System
• Creating expense reports, including reconciliation and entry of expense items and receipts into the expense management system (Concur) and input of expenses into BST as required

About You

• You bring at least 2 years of team administration or office services experience working in a corporate office environment
• Demonstrated event planning and management experience delivering exceptional events and activities
• Competent in the use of Microsoft office suite (particularly Teams, Outlook, Word and Excel)
• Comprehensive knowledge, awareness and implementation of Occupational Health & Safety requirements
• RSA / Food Safety Training highly regarded'
• A collaborative mindset, to bring out the best in yourself and others while bringing new thinking to Urbis and our clients
• Passion for purpose-led work, and driving a positive legacy for our communities, clients and yourself
• Authenticity to foster respect, trust and advocacy in all your work interactions
• Confidence and decisiveness to drive high performance for yourself, others and our clients
• Innovation and creativity when solving complex problems
• A digitally curious mindset, that is keen to explore how technology can contribute to our experience and efficiency

To Benefit You, We

• Offer Flexible work arrangementsand leave policies to help with balancing professional and personal commitments big or small to meet where you are in life.
• Celebrate achievements and milestones, recognising important moments that matter!
• Support your growth & development. With courses in Academy and access to inspiring leaders, every career has a pathway.
• Embrace our GiveBack Program, Volunteer Days, Cultural Leave Exchange, team-building activities, inclusion groupsand social life as a healthy and inspiring workplace.
• Focus on purpose with impact by creating a positive legacy.
• Take some humble pride in our culture. High performing, collaborative and inclusive.

…And did we mention the awesome team support and culture that will surround you?

Sound interesting?

If we sound like a great fit for you, and you are ready to make an impact with us, we'd love to hear from you.

Click on ‘Apply' for this job.' You can also confidentially connect with us via ***email_hidden***

#cityshapers #communitymakers

Recruitment Agencies - thank you for thinking of us. We have a preferred supplier agreements in place. We don't accept resumes outside of these arrangements. Should we receive a resume from you related to this role, an introduction fee will not apply.