Branch Team Manager

Company Description

Step In Recruitment is a dynamic organisation focused on connecting businesses with top talent across various industries. With a commitment to fostering growth and excellence, we provide tailored recruitment solutions to meet our clients' unique needs. Our team is passionate about building strong professional relationships and delivering measurable results. At Step In Recruitment, we are driven by integrity, collaboration, and a shared goal of success.

Role Description

This is a full-time hybrid role as a Branch Team Manager, based in Blacktown, NSW, with the flexibility to work both on-site and remotely. The Branch Team Manager will oversee daily operations, ensure compliance with organisational standards, and enhance process efficiency. Responsibilities include managing staff performance, optimising workflows, Sales lead generation, maintaining customer satisfaction, and collaborating with senior management on strategic operations decisions.

Qualifications

• Strong operational management, strategic planning, and problem-solving skills
• Proficiency in staff supervision, performance management, and team leadership
• Experience with customer relationship management and ability to ensure client satisfaction
• Knowledge of compliance, process improvement, and workflow optimisation
• Excellent communication, organisation, and multitasking abilities
• Proven ability to work effectively in a hybrid environment (on-site and remotely)
• Familiarity with the recruitment industry or similar fields is advantageous

If this sounds like the position for you, please send me your CV @ ***email_hidden*** or call 0405604917 for a confidential chat.