Retail Assistant

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

Corps is a community-focused church, partnering with the wider community to help transform one life at a time with the love of Jesus. This is achieved through Sunday Worship Services, Community Support and Emergency Relief, Thrift Shop engagement, and small groups.

About the role

We are seeking a values driven Retail Assistant who will perform customer focused retail tasks that support the daily operation of stores, warehouses and the missional objectives of The Salvation Army.

You will successfully

• Provide exceptional customer service to all customers and provide appropriate assistance when working in the stores, collection points or anywhere else as reasonably required.
• Assist with the processing of all donations and ensure adequate amount of stock is on the shop floor at the correct price point.
• Perform store open & close established procedures as required.
• Comply with secure cash handling and banking established procedures as required.
• Assist in the execution and coordination of all promotional activities at the store.

You will have

• Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting
• Experience supervising workers in retail or similar setting highly regarded
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people
• Ability to prioritise tasks and manage time effectively
• Current driver’s licence and reliable vehicle
• Knowledge of work health safety obligations practice of these in the workplace
• Incumbent needs to have a reasonable level of fitness in order to carry out the duties of this position

This is a casual role, located in Maroochydore, QLD however you will be required to work at a number of different stores across the coast. Salary and conditions are in accordance with the General Retail Award Level 3.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Flexible working conditions
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration