Information Desk Receptionist

Employment Type: Temporary Part Time until 30 June 2027

Position Classification: Admin Off Lvl 2

Remuneration: 66608.03 - 68817.27 full time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)

Hours Per Week: 24

Requisition ID: REQ667984

Location: Westmead

Applications Close: Midnight on 12 June 2026

For role related queries or questions contact

Vanessa Hardaker on ***email_hidden***

At the Sydney Children's Hospitals Network , every role helps children and young people live their healthiest lives. As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

An exciting opportunity to join our Patient Administration team as a part time receptionist on our main information desk. Sundays 0830 - 1700, Mondays and Tuesdays 1100 - 1930.

What you'll be doing

The Main Information Desk Receptionist will be providing a vast range of services that provide an efficient and friendly information service to patients, their families, general public and other members of staff. This position will also be assisting wards by providing remote relief cover in Patient Management updates, admissions, transfers and discharges. This position will be working collaboratively with Patient Management Administration team for data reconciliation as well as using system base applications such as PayWay Virtual Terminal to collect and manage customer payments. This role will also be distributing meal tickets for overseas patients and families.

Additional Benefits (for eligible employees): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

How to Apply

Click ‘Apply Online’ and submit your application including:

• A resume (maximum 5 pages) outlining your experience

• Demonstrates high standard of verbal and written interpersonal and communication skills.

• Demonstrated customer service skills with an understanding and interest in providing a high standard of service and assisting others.

• Strong organisational skills.

• Proven ability to work as part of a team.

• Proficient use of Microsoft Office Suites and Patient Management system.

• Ability to work flexible hours to meet the operational demands of the Hospital.

Child Safe Standards

SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.

Permanent

NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.

NSW Health vaccination and screening requirements must be met prior to commencement.

This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.

Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.

An Eligibility List may be created for future temporary full or part time vacancies.

Need more information?

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Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at [email protected]

For technical support please contact 1300 679 367

Learn more about The Sydney Children’s Hospitals Network

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