Domestic Violence Case Manager

Women’s Safety Services SA (WSSSA) is a leading provider of support services for women and children experiencing domestic & family violence. Our staff have passion courage and resilience that nurtures and supports life-changing outcomes for clients. Our organisation envisions a future where women and their children live safely and thrive in communities free from all forms of violence.

THE ROLE

We are seeking compassionate and skilled Domestic Violence Case Manager to join our dedicated accommodation teams. In this rewarding role you will provide trauma-informed, client centered support to women and children impacted by D&FV.

Domestic Violence Case Managers Perform The Following Duties

• Conduct risk & safety assessments and establish client needs.
• Deliver crisis intervention and case management support to clients.
• Implement quality case plans in consultation with clients to support ongoing safety.
• Advocate and coordinate with internal and external services
• Contribute to a supportive and values-driven team culture.

We currently have full time and part time (0.8FTE) case manager positions based at our outer Northern, Southern and Western suburbs sites.

If you are committed to empowering women and children to live free from violence we would love to hear from you.

Positions Description can be found HERE

About You

To be considered for this position you will have significant experience of case management, case work or crisis intervention in a domestic violence or closely related field. Adaptable, self-motivated, with an unflappable-but-friendly demeanor will help you succeed in this challenging and rewarding role.

• Hold or be studying towards a degree level qualification in Social Work or hold a tertiary degree in a related discipline with commensurate experience with the position.
• Significant case management and crisis intervention experience within a DFV or related setting;
• Understanding of risk assessments and safety management planning;
• Strong interpersonal skills, high empathy, and able to support clients of diverse backgrounds;
• Strong initiative with ability to plan and manage complex caseloads;
• Experience in managing electronic client records, and strong attention to detail;
• Must be able to work outside normal hours in an on call capacity as required.
• A current full drivers licence, and be eligible for, or hold a DHS Working with Children Check and National Police Clearance.

WHY CHOOSE WOMEN’S SAFETY SERVICES SA?

We are proud to offer the following benefits to our valued staff:

• Level 5, Social, Community, Home Care & Disability Award: Hourly rate of $51.68
• Generous above award Enterprise Agreement entitlements: Including
• 5 Wellbeing days
• On-Call leave
• 6 weeks paid parental leave
• Paid Domestic & Family Violence Leave
• First Nations Ceremonial, and Cultural leave
• Salary Packaging Options: up to $15,900 tax free and other incentives available
• Commitment to work life balance: flexible hours/ ways of working
• Career Development Opportunities: promotion opportunities, on the job and in-house training.
• Women’s led organisation: client-centered, strengths based, diverse, trauma-informed, supportive and responsive
• Specialist Trauma-informed Employee Assistance Program

How To Apply

Applications must include your resume and a cover letter, addressing the person specification within the position description.

Inquires can be emailed to ***email_hidden***

Applications will be reviewed as received and the position closed earlier should a suitable candidate be found.

APPLICATIONS CLOSE: 14 June 2026

WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.

Persons of Australian Aboriginal or Torres Strait Islander descent, who have the appropriate background and skills but do not have the essential qualification will be entitled to apply for any roles requiring a qualification in Social Work within Women’s Safety Services SA (WSSSA).