Tourism Officer

About Maranoa Regional Council: Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come. We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.

Discover the Maranoa Region: HOME - Roma Queensland

Why it is worth working at Maranoa Regional Council?

• Fixed-term, Full-Time Position until 06 November 2026
• Stream A, Level 4 - $74,956.17 per annum
• Maranoa locality allowance $72.00 per fortnight
• Work a 9-day fortnight with a Rostered Day Off.
• Access Long service leave after seven (7) years
• Five weeks of annual leave annually
• Ten weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leave
• Three weeks sick leave annually
• Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)
• Employee Assistance Program - free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
• Discounted Gym Memberships at PCYC and Snap Fitness
• Discounted Health Insurance through Bupa

About The Role

Maranoa Regional Council is seeking a motivated and customer-focused Tourism Officer for Injune QLD.

This role plays an important part in delivering a welcoming and memorable experience for visitors to the region. You will provide high-quality customer service, share local tourism information and support the day-to-day operations of the Injune Visitor Information Centre.

If you enjoy working with people, promoting regional tourism, and contributing to positive visitor experiences, this could be the perfect opportunity for you.

Key Responsibilities

Customer Service & Administration

• Provide high quality telephone and in person service and support to internal and external customers.
• Ensure business documents and correspondence is recorded in Council's record management system.
• Monitor and action relevant customer requests in accordance with Council's Customer Service Charter.
• Research information and assist with the preparation of reports and presentations to Council Meetings and Councillor Workshops, as required.

Visitor Information Centre Service

• Deliver exceptional visitor information services, primarily at the Injune Visitor Information Centre.
• Ensure the Visitor Information Centre maintains an excellent presentation.
• Conduct reporting and auditing as required by Council.
• Provide cross-departmental support to ensure a high level of visitor information services across the five Visitor Information Centre's within the Maranoa region, as required.

Tourism Development

• Identify and develop tourism and local marketing initiatives.
• Assist in the collection and collation of tourism data, including daily visitor data and social media reviews.
• Update and improve the exposure of Council's tourism related assets in the Australian Tourism Data Warehouse (ATDW).
• Assist with tourism related activities and projects within the region.
• Provide support to local and regional tourism organisations, as required.

For full details of this position, please ensure you download the attached Position Description, which provides the detailed responsibilities and required skills, experience and qualifications.

How To Apply

• Covering letter stating why you are interested in the position.
• Current resume (CV).
• Address the questions presented in the application form.

Additional Information

MRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.

The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

For More Information

Website: www.maranoa.qld.gov.au

Telephone: 1300 007 662

Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace