Corporate Issues Support Officer

About the role

We are seeking a highly organised and detail-oriented professional to provide administrative and coordination support within the Corporate Issues function, with a focus on managing Ministerial, Freedom of Information and Director General correspondence. In this role, you will support the preparation, tracking and reporting of documentation through the Corporate and Ministerial System (CAMS), ensuring accuracy, timeliness and compliance with Government requirements. You will play a key role in coordinating input across divisions, assisting in the preparation of high-quality Ministerial, Freedom of Information and Director General correspondence, reports and briefings, and maintaining effective communication with internal stakeholders and Ministerial Offices.

The ideal candidate will demonstrate strong written communication skills, with proven experience in drafting, analysing and proofreading correspondence and reports to a high standard. You will have working knowledge of ministerial workflow and document management systems (such as Microsoft Power Apps and Objective), along with an understanding of Government and Parliamentary processes, including the Freedom of Information Act. With well-developed interpersonal and communication skills, you will confidently liaise with stakeholders at all levels, delivering a responsive and high-quality customer service. You will also bring strong analytical and problem-solving abilities, with the capacity to exercise sound judgement and manage competing priorities in a fast-paced environment.

About You!

To excel in this role, you should possess:

• Well-developed written communication skills, including proven ability to collate and analyse information, draft correspondence, prepare reports and proofread the work of others.
• Demonstrated knowledge of Microsoft Power Apps (or similar ministerial workflow system) and Objective (or similar document management system).
• Demonstrated knowledge of Government, Parliamentary and Legislative processes as well as the Freedom of Information Act.
• Well-developed interpersonal and oral communication skills, including the ability to liaise effectively at senior management level.
• Well-developed analytical and problem-solving skills, with the ability to exercise judgement within established guidelines.

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY24/25, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

You will be working in the Office of Major Transport Infrastructure Delivery responsible for delivering the high value and high complex major transport projects. These projects improve the wellbeing of current and future generations by maximising the social, cultural, environmental and economic opportunities.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.

Upholding these values and applying them to your work requires a genuine and committed understanding.

• Safety - We are committed to safety and protecting your future.
• Respect - We value and respect our customers, suppliers and each other.
• Recognition - We recognise each other for achievement, initiative and innovation.
• Integrity - We are honest and ethical.
• Sustainability - We consider the long-term economic, social and environmental impact of everything we do.

You can expect.

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round

There is one permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Melissa Ciarello, Senior Corporate Issues Coordinator on (08) 9326 2802 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [email protected].

How to Apply

Applicants must apply online, using the ‘Apply for this job’ button and this will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 37614 in the web search box.

Closing Date: 5pm (AWST) on Tuesday, 16 June 2026