Technical Support/Customer Service

Company's Summary

Our client, specialising in the design and development of integrated solar and energy storage systems is looking for a Technical Support/Customer Service (Solar).

What’s on Offer

• Permanent full-time role
• Salary – 75K – 90K + super
• On-going training and development program
• Office near Rocklea, QLD

Job Description

• Provide after sales technical support on solar & battery products.
• Responding to inbound calls & emails and offering the appropriate solution.
• Assist customer with WO warranty replacement/installation arrangements
• Providing onsite installation instructions (willing to learn)

Experiences & Requirements

• Bilingual - English & Mandarin speaker (preferred)
• Prior customer services experiences (phone calls, emails, diagnosis, solutions, CRM, WO, SOPs, etc.)
• Full work rights in Australia

Apply now or send your resume to ***email_hidden***

If this job isn't the right fit for you, but you are actively looking in the market, please do reach out to me for a confidential discussion on your career.