General Manager

“At Opal HealthCare, we know that companies don't succeed, people do.”

Our purpose is to bring joy to those we care for, guided by our C.A.R.E values of C ompassion, A ccountability, R espect and E xcellence. As one of Australia’s leading private aged care providers, we support over 23,000 team members caring for more than 14,000 residents across 147 Care Communities nationwide — and we're growing.

About the Role

We are seeking an exceptional General Manager to lead the day-to-day operations and drive the strategic success of Box Hill Views Care Community.

Our Care Community offers a warm, home-like environment with 24/7 clinical care and a focus on personalised resident wellbeing.

Why This Role?

This is more than a management position, it’s an opportunity to be at the heart of a thriving community. You will lead a multidisciplinary team to deliver outstanding care and create a home where residents truly belong. Your leadership will directly bring joy to those we care for.

What You'll Do

• Lead and inspire clinical and non-clinical teams to deliver a high-performing, values-led culture
• Own performance outcomes across care quality, financials, compliance and resident experience
• Build trusted relationships with residents, families, team members and the local community
• Drive operational excellence through strong systems, continuous improvement and capable leaders
• Champion Opal’s C.A.R.E values in every decision and action

What You'll Bring

• Proven experience as a General Manager or senior leader in a highly regulated, service-led environment (e.g. aged care, health, community services or similar sectors)

• Strong ability to inspire and develop teams, fostering an engaged, high-performing culture
• Commercial acumen with strong financial capability and a commitment to quality care
• Highly effective communication skills with a visible, hands-on leadership style
• Sound knowledge of regulatory frameworks, quality standards and risk management
• AHPRA registration (highly regarded), or relevant qualifications/experience in a related field

What We Offer You

• Dedicated Support: From a Regional GM, Senior Area Manager and Regional Support Manager, with access to regional and national experts across clinical, sales, hospitality and HR
• National Leadership: Exposure to a broader leadership network with access to best practice
• Clear Career Pathways: Genuine progression to regional and national roles — we promote from within
• Ongoing Development: Leadership programs, training and career pathways to support your growth
• Operational Support: Established systems, processes and resourcing to enable your success
• Empowered Leadership: Autonomy to lead your care community, backed by experienced leaders
• Scale & Stability: Backed by a national organisation with ongoing investment in our communities
• Purpose & Impact: Make a meaningful difference every day

Lead with Purpose

If you are a passionate, resilient leader ready to take full ownership of a care community, we would love to hear from you.

Apply now to lead something meaningful with Opal HealthCare.