Sales Representative

Programmed

Our client in Melbourne's southeast is seeking a Sales Representative to join their team immediately. If you enjoy fast‑paced customer interaction, thrive on structure, and like turning enquiries into real commercial outcomes, this role sits at the centre of their sales and customer engagement function.

Why this role matters

The business receives a steady flow of inbound enquiries across web, chat, phone and digital channels. Your role is to respond quickly, qualify effectively, prepare simple quotes, and ensure clean handovers to the wider sales team. You'll often be the first point of contact for customers and play a key role in shaping revenue, pipeline quality and overall customer experience.

What You'll Be Doing

  • Respond promptly to inbound enquiries across multiple channels
  • Qualify leads, assess intent and progress opportunities through the CRM
  • Prepare accurate, straightforward budgetary quotes
  • Complete clean, detailed handovers to Sales
  • Conduct follow‑ups, nurture early‑stage prospects and support light outbound research
  • Maintain strong CRM hygiene and share insights to support process improvement

What You'll Bring

Inside Sales, Sales Support or Commercial Operations

  • Strong written and verbal communication skills
  • CRM experience (Salesforce highly regarded)
  • Ability to manage high enquiry volume with accuracy and discipline
  • Commercial curiosity and a willingness to learn

Desirable

  • Experience in industrial, engineering or broader B2B environments
  • Exposure to quoting
  • Understanding of aftermarket or service‑based sales cycles

How to Apply: Please submit your resume and cover letter outlining your relevant experience and suitability for the role. Press the "Apply Now" button or contact Kayla Densley on ***email_hidden***