Senior People Systems Administrator

Brief Description

About the Role

Are you an experienced HR systems professional ready to make a significant impact on our People & Culture operations? We're seeking a highly motivated Senior People Systems Administrator to support and maintain our HR technology platforms, ensuring they run smoothly and deliver excellent user experiences.

Reporting to the People Systems Manager, you'll play a key role in resolving issues, implementing system enhancements, and driving process improvements that enhance the employee experience across Auto & General.

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We work together as a team to 'safeguard a brighter future' for our customers, our people and the broader community. We foster a culture of high performance with high integrity (we call it the A&G Way) and expect every team member to bring 100% effort, energy and dedication to delivering our goals. In return, we invest in our team members with generous rewards, benefits, development opportunities and job security.

What You'll Be Doing

As our Senior People Systems Administrator, you'll play a pivotal role in supporting our HR systems landscape. Your responsibilities will include:

• Day-to-Day HR Systems Support: Provide comprehensive support for HR systems, including issue resolution, data integrity checks, and general troubleshooting to ensure minimal disruption to business operations.
• System Implementation & Enhancement: Assist with the implementation of system updates, new features, and process enhancements that drive continuous improvement and support business needs.
• User Support & Access Management: Support system users by managing access, responding to queries, and maintaining accurate system records to ensure smooth operations.
• Data Integrity & Integration: Work with internal stakeholders to ensure data accuracy and smooth integration between systems including payroll, learning, and talent management platforms.
• Audits, Reports & Compliance: Run regular audits and reports to ensure data quality and support compliance requirements, providing actionable insights for informed decision-making.
• Documentation & Process Guides: Contribute to system documentation and process guides that support user enablement and knowledge sharing across the organisation.
• Testing & Continuous Improvement: Help deliver improvements by testing changes, gathering feedback, and sharing insights with the broader team to drive better outcomes.

What Experience You'll Bring

To thrive in this role, you'll need:

• Minimum 3 years' experience working in a HRIS or People Systems support role.
• Strong working knowledge of HR systems and related processes (experience with UKG, SAP SuccessFactors, Workday, etc. highly regarded).
• Comfortable navigating data, running reports, and supporting users.
• Excellent attention to detail and strong analytical skills.
• Great communication skills - able to explain technical issues in simple terms.
• Ability to prioritise tasks, manage deadlines and work collaboratively.
• A proactive, adaptable mindset with a focus on finding solutions.

Highly Desirable

• Familiarity with UKG Ready or similar cloud-based HR systems.
• Experience supporting cross-functional teams or HR-related projects.
• Understanding of data privacy principles and compliance requirements.

Our Perks

Benefits

At Auto & General, we believe in supporting our people to thrive both professionally and personally. Here are some of the benefits you can expect:

• Location - Toowong. Based at our Toowong HQ, enjoy great transport links and a modern, collaborative workspace in a central Brisbane location.
• Be Rewarded - Recognising high performance is part of our DNA, with bonuses and other great perks to match.
• Work Flexibility - Enjoy the option to work from home up to two days per week.
• Options for Leave - Paid volunteer days, a 'ME' day, extra paid parental leave, and the ability to purchase more leave when you need it.
• Grow With Us - A&G offers learning and professional development opportunities across every level.
• Give Back - Support causes you care about with volunteering and donation opportunities through our A&G Difference program.
• Take Care of Yourself - Access our health and wellbeing hub, fitness discounts, and mental-health support.
• Celebrate The Wins - From on-site events to family fun days, we celebrate our people and our success.
• Save Money - Enjoy employee discounts on insurance and from a wide range of retail, dining, and entertainment providers.

Apply Today

If you're a dedicated HR systems professional looking for a challenging and rewarding role within a growing Australian company, we encourage you to apply. Join us and help safeguard a brighter future!

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.