Franchise Application Coordinator

Could this be one of those rare moments to do the best work of your career?

The Lottery Corporation is Australia's largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community.

We're the team who bring you Australia's favourite lottery and Keno games. For more than a century, we've been playing our role in creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community.

Share joy, spark possibilities and join the winning team today!

Coordinate and process applications pertaining to the retail network to effectively maintain and grow network distribution in a compliant manner.

What you'll do

• Provide quality advice and coordinate all communication between internal stakeholders and existing or potential Franchisees in relation to the application process.
• Coordinate the application process in accordance with regulatory and internal requirements and the Franchising Code of Conduct.
• Coordinate site and applicant assessments, compile statistical analysis and report findings.
• Liaise with relevant internal and external stakeholders, including accountants, brokers, solicitors in relation to the application process.
• Draft formal and legal documentation in accordance with regulatory and internal requirements and the Franchising Code of Conduct.
• Collate and provide analytical data for the Disclosure Document ensuring compliance to the Franchising Code of Conduct.
• Maintain all relevant database systems.
• Provide support to the Franchise Manager and participate in activities as required.

What you'll bring

• Outstanding attention to detail.
• Strong problem solving and negotiating skills.
• Analytical skills to evaluate reports and implement key action items.
• Strong verbal and written communication skills.
• Ability to identify, develop and implement processes that will enhance performance.
• Effective customer service skills.
• Ability to learn and comprehend new systems and processes.
• Intermediate skills in Microsoft Office.
• Ability to work autonomously and self-manage workloads as well as be an effective member of a team.
• Understanding of the Franchising Code of Conduct and other relevant legislation (desirable

What you'll get

Not only will you receive an awesome candidate experience from our caring Talent team, but you'll get a genuine feel for who we are and what it's like to be part of our team.

The benefits of working with The Lottery Corporation are pretty good. Just to name a few:

• Balance work and life with our 'flex for great outcomes' approach - hybrid working, plus a range of generous leave options.
• Reward and recognition programs at all levels. Your hard work won't go unnoticed.
• Ignite your potential with our dedicated learning and development platform to support your bright future.
• We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here!
• A true sense of belonging. We're committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations.
• Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities.

If this role is of interest to you and you're ready to spark possibilities with The Lottery Corporation, but don't feel that your experience aligns 100%, we would still love to hear from you and encourage you to apply.

We're committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you.

We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present.

Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position. If you're uncertain whether a job ad is legitimate, verify via our website before providing any details.