Risk & Debt Recovery Manager

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

The Opportunity

CSR are seeking an experienced and commercially astute

Risk & Debt Recovery Manager to join our team based in North Ryde. This is a key leadership role responsible for managing credit risk across the business while driving effective debt recovery strategies to support sustainable growth.

Reporting to the National Credit Manager, you will oversee the end-to-end credit risk function, ensuring a balanced approach between enabling sales growth and minimising exposure to bad debts. You'll lead a small, high-performing team and play a critical role in shaping and executing credit strategies across the organisation.

Key Responsibilities

• Assess and approve new accounts, evaluating commercial credit risk
• Manage credit risk across the entire ledger, while supporting sales & minimising bad debts
• Lead and develop a team of 5 across credit risk, debt recovery, and customer master data
• Initiate credit limit increases for the wider team where required
• Support collections and drive debt recovery outcomes
• Contribute to credit strategy and risk management initiatives
• Prepare bad and doubtful debt reporting

About You

You are a confident leader with strong commercial judgement and a proactive approach to managing risk. You thrive in a fast-paced environment and bring a continuous improvement mindset to everything you do.

Your Experience And Capabilities Will Include

• Minimum 5+ years' experience in a similar credit risk or debt recovery leadership role
• Proven leadership skills, with the ability to coach, develop and support team members
• Strong communication skills (written and verbal) with a professional and confident approach
• Demonstrated ability in negotiation and conflict resolution
• Excellent stakeholder management and customer engagement skills
• Ability to work both autonomously and collaboratively
• A continuous improvement mindset with a focus on process optimisation
• Intermediate proficiency in SAP and Microsoft Excel

What We Offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

How To Apply

If you're ready to take the next step in your career and make a meaningful impact. Just click on the Apply for this job button.