Receptionist/ Clinical Assistant

• Join an organisation that grows our own - we invest in our people!
• Enjoy a variety of employee benefits - staff discounts & competitive salary.
• Casual position

Join Our Team and Make a Difference in Patient Care!

Are you passionate about helping others and looking for a workplace that truly values its people? At Qscan Group, we are committed to delivering trusted excellence and compassionate care while supporting the growth and development of our greatest asset – our team.

We are currently seeking a motivated, professional, and patient-focused

Casual Receptionist / Clinical Assistant to join our clinic in Carindale.

This is an exciting opportunity for someone who enjoys variety in their work environment, thrives in a fast-paced healthcare setting, and is passionate about delivering exceptional patient care and customer service.

About The Opportunity

In this dynamic dual-role position, you will provide both reception and clinical support to ensure the smooth day-to-day operation of the clinic and the delivery of high-quality radiology services to our patients.

Our Carindale clinic is a comprehensive site with a throughput of approximately 150 patients per day across CT, X-ray, OPG, BMD, Ultrasound, MRI, and Nuclear Medicine. Working as part of a multidisciplinary team, this role is pivotal in supporting effective workflows, patient safety, and accurate administrative processing and billing.

As a Casual Receptionist / Clinical Assistant, you will provide support across the clinic as required, assisting with leave coverage and periods of increased demand. Flexibility, reliability, and a team-focused attitude will be essential in this role.

Key Responsibilities

• Provide professional front desk reception and administrative support to patients, referrers, and staff
• Manage patient appointments, bookings, and enquiries
• Assist patients throughout their clinic journey with empathy and professionalism
• Support clinical staff with patient preparation and workflow coordination
• Assist with processing medical images, obtaining patient information, and general departmental support
• Maintain high standards of cleanliness and presentation across clinic facilities and equipment
• Ensure patient privacy, dignity, and confidentiality are maintained at all times
• Work collaboratively within a multidisciplinary healthcare team to support efficient clinic operations

About You

You are a compassionate, adaptable, and team-oriented individual who enjoys working in a dynamic healthcare environment and delivering exceptional customer service.

You Will Demonstrate

• Previous experience in medical reception, healthcare administration, customer service, or medical imaging (highly regarded)
• Excellent communication and interpersonal skills with a strong patient focus
• Ability to work effectively in a fast-paced environment while managing competing priorities
• Strong organisational skills and attention to detail
• High level of computer literacy and confidence learning new systems
• Positive, flexible, and supportive attitude
• Ability to work both independently and collaboratively within a multidisciplinary team
• Reliability and willingness to work a variety of shifts, often at short notice

Why Join Qscan Group?

Working with Qscan Group means joining a supportive and innovative organisation that genuinely invests in its people.

We Offer

• A collaborative and supportive team culture
• Ongoing personal and professional development opportunities
• Competitive remuneration package with employee discounts
• Flexible work arrangements to support work-life balance
• Access to Employee Assistance Program services
• Employee benefits including Fitness Passport, paid parental leave, and annual flu vaccinations
• Opportunity to build your career within a leading healthcare organisation

Qscan Group encompasses Qscan Radiology Clinics, South East Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging. Together, we provide comprehensive diagnostic imaging services across Australia using advanced technology and subspecialty-trained radiologists to deliver the highest standards of care.

If this opportunity excites you and you are eager to join an organisation that values compassion, teamwork, and excellence, apply now and become part of our caring and professional team in Carindale.