Visitor Engagement Officer

Department of Tourism and Hospitality

Agency Department of Tourism Hospitality Work unit Alice Springs Desert Park

Job title Visitor Engagement Officer Designation Administrative Officer 4 - RDO

Job type Full time Duration Ongoing commencing 20/07/2026

Salary $77,344 - $88,179 Location Alice Springs

Position number 15559 RTF 349135 Closing 14/06/2026

Contact officer Tarneyl Sylvester at ***email_hidden***

About the agency www.alicespringsdesertpark.com.au

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Provide a high level of visitor, administrative and accounts services to support the operations of the Alice Springs Desert

Park as a major tourism and conservation facility.

1. Provide first point of customer contact services to the park.

2. Provide a high-quality telephone and personal reception service for the park.

3. Undertake daily data entry, including Point of Sale, online bookings and membership database.

4. Administer and coordinate a range of administrative processes including daily reconciliation, procurement, accounts

receivable and payable.

5. Ensure financial accountability in respect to office administration within relevant legislation and guidelines.

1. Demonstrated ability to provide client and visitor focussed service delivery with the ability to increase sale opportunities.

2. Well-developed Interpersonal and communication skills with the ability to liaise effectively with all stakeholders.

3. Experience in a range of administrative processes including procurement, financial management, data entry and internal

administrative support.

4. Proven ability to provide high quality administrative, reception and visitor services duties.

5. Able to be adaptable and flexibility including the ability to manage pressure and change in an environment.

6. level of computer literacy and sound knowledge of administrative procedures in a business environment.

7. Proven ability to work independently and prioritise tasks to meet agreed objectives and deadlines.

8. Proven ability to interact effectively with people from diverse cultures.

This position requires shift work over a seven-day roster.