Transcription Officer

About The Role

This is an initial 3-month contract role as a Transcription Officer with the possibility of a 12-month extension. You’ll be working within the Recording and Transcription Services team, designed to build in-house transcription capability. Reporting to the Transcript & Recording Coordinator, you will be responsible for the accurate and timely production of transcripts of court proceedings across a variety of formats and audio types.

Key Responsibilities

Transcript Production

• Produce accurate, timely transcripts of court proceedings from audio, video and live recordings
• Apply judgement to resolve routine transcription issues, escalating complex matters as required
• Utilise a variety of production and research tools to deliver transcripts in required templates and formats

Quality Assurance

• Review and edit transcripts to ensure accuracy, completeness and compliance with court standards
• Identify recurring issues or trends that impact quality or efficiency

Records Management

• Manage, catalogue and store recordings and transcripts in accordance with records management legislation and policies
• Identify risks or inefficiencies in information management practices

Team Collaboration

• Support the team in meeting operational priorities and publication time frames
• Adapt to changes in workload, systems or priorities as required

About You

• Strong written and verbal communication skills with high attention to detail
• Minimum typing speed of 70 WPM
• Proficient in Microsoft Word and relevant digital tools
• Excellent organisational and time-management skills with the ability to manage competing deadlines
• A collaborative team player who proactively shares information and supports colleagues
• Experience in a court, tribunal or legal environment is desirable
• Prior audio transcription or dictation experience is desirable but not essential

Eligibility Requirements

• Australian citizenship is mandatory
• Must be able to obtain a Police Records Check and security clearance
• Successful applicants will be subject to a probation period

If you are interested apply now or call Ella at 0480 804 548!