Vehicle Damage Assessor

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

• You are looking to step away from being on the tools or constantly on the road but don't want to leave the industry you know inside out.
• Carrying out assessing in an office space supported by smart systems, strong processes and a collaborative team environment sounds exciting to you.
• You thrive in a fast paced, everchanging environment.

About The Role

We’re seeking a trade-qualified Vehicle Damage Assessor to join our Vehicle Assessing team, based in Melbourne. This is a stable Monday to Friday role where you’ll use your technical expertise to assess vehicle damage and determine safe, cost-effective repair solutions for our self-insured fleet.

While prior assessing experience is ideal, we’re also open to candidates from estimating or hands-on repair backgrounds who are keen to learn, pick things up quickly, and build a career in assessing.

What You'll Be Doing

• Assess vehicle damage and determine appropriate, economical repair methods
• Oversee the repair process for our self-insured vehicle fleet
• Conduct assessments across multiple channels
• Prepare detailed assessment reports in line with claims protocols
• Negotiate repair scopes and costs with network repairers
• Manage rectification processes and quality outcomes
• Collaborate with internal teams to support broader business goals
• Monitor repair timelines to improve vehicle availability and utilisation

What You’ll Bring

• Trade-qualified in the motor repair industry (minimum 3+ years)
• Experience with Panel Beating or Spray Painting (advantageous)
• Prior assessing experience (preferred)
• Strong understanding of the motor body repair industry
• A commitment to high-quality customer service
• Confident computer skills
• Ability to work autonomously and within a team
• Comfortable commuting and working from our Melbourne Hub

Benefits & Support

Bonus scheme: Opportunity to earn based on your performance

Day off for your Birthday!

Salary packaging with 15% employer contributions for Electric Vehicles

Dedicated Learning & Development platform

Employee Assistance Program

Socials: budget for team and company wide social initiatives

Our Process

• Intro with our Talent team to understand your background, aspirations, and answer your questions.
• Interview with the hiring manager to discuss your experience and how it aligns with this role.
• Where it applies, we’ll ask you to complete a practical case study.
• Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.